Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5240 Fairfield Shopping Center in Virginia Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
663 reviews
5 stars
402
4 stars
134
3 stars
61
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, noting them as delicious and fresh, though some reported inconsistencies in quality and temperature.
Service Issues
Several reviews highlighted poor service experiences, including rude staff interactions and delays in order fulfillment.
Pricing Concerns
Many customers expressed that the prices are high for the portion sizes and quality, with some feeling that the value does not match the cost.
Cleanliness
The restaurant was generally noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
Delivery Experience
There were complaints about the handling of delivery orders, particularly regarding packaging and the treatment of delivery drivers.
- AAAngelaNov 15, 20255.0It was great food but very busy. Quick turnaround on food.
- SLSherry LuckNov 14, 20255.0The customer service is minimal. But the food is always fresh and delicious. I wish they had better drink options.
- ASAutumn ScottNov 3, 20255.0Victor was very welcoming, we loved the burgers!
- JAJasmine AlexanderNov 2, 20251.0It’s so funny to go in establishments like these & witness all the employees break there necks to greet people who look like them & act irritated with anyone who doesn’t 😂 all I can do is laugh at racism now days! Won’t be back!
- LJLatasha JonesOct 14, 20251.0I guess you gotta go IN THE LOCATION cause if you order from doordash they probably assume you get mad at the driver for giving them low grade service. But im not yall made the food and "sealed" the bag if you can call it that then hand it to the driver. My burger was small didn't even fit the bun, you could tell it wasn't smashed like yall supposed to do. The bag wasn't sealed correctly. Whoever bagged our food literally just stuck the sticker across the top of the bag. Didn't fold the top so no one could reach into it or anything. Unprofessional disgusting and dangerous to the client. That's why they have you SEAL THE BAG CLOSED!!! Whoever did this is LAZY.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5240 Fairfield Shopping Center accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys in Virginia Beach?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at Fairfield Shopping Center?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Does Five Guys offer in-store pickup service?
Yes, this location offers in-store pickup services for your convenience.
Are there gluten-free options available at Five Guys?
While buns contain gluten, you can customize sandwiches without buns using wraps or bowls; however, cross-contamination risks exist.
What types of payment are accepted at this Five Guys location?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys restaurant at 5240 Fairfield Shopping Center child-friendly?
Yes, they welcome children and provide high chairs to accommodate young guests.
What are some nearby places I can visit before or after dining at Five Guys?
Nearby you can find Rudy & Kelly Hair Salon for beauty services, Center Stage Dance Company for performing arts, and Food Lion for groceries.
Is there a Starbucks near the Five Guys at Fairfield Shopping Center?
Yes, Starbucks is close by, so you can grab a coffee or smoothie before or after your meal at Five Guys.
Can the nearby transit or landmarks help me find Five Guys in Virginia Beach?
Five Guys is located within the Fairfield Shopping Center, near T.J. Maxx and Moe's Southwest Grill, making it easy to find during your shopping or dining outings.