Brand Certified
Five Guys
4.2(675 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
5240 Fairfield Shopping Center, Virginia Beach, VA
23464, United States
Certified by Five Guys • Mar 01, 2026
(757) 474-2222
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/5240-fairfield-shopping-center
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5240 Fairfield Shopping Center in Virginia Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
675 reviews
5 stars
407
4 stars
135
3 stars
61
2 stars
22
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers praised the freshness and taste, while others reported cold or greasy items.
Service Issues
Numerous complaints about poor service, including unprofessional behavior and long wait times for orders.
Pricing Concerns
Many customers found the prices to be high, with some feeling the quality did not justify the cost.
Cleanliness and Atmosphere
Generally positive feedback on cleanliness and atmosphere, with some noting friendly staff.
Portion Sizes
Customers appreciated the generous portion sizes, especially for fries.
- ARAmanda Romero2 days ago1.0Food poisoning. Beware.
- BBBrianFeb 24, 20265.0Top burger place. Always fresh made to order food. Polite and professional staff. Clean location.
- TPThat Boy PabloFeb 17, 20261.0Went out of our way to come here on 2/17 around 8pm. There was a note on the door stating no in-store orders are being accepted. The 5Guys app wasn’t accepting orders either. How was I supposed to order any food?
- JNJaleesa NeedhamFeb 17, 20261.0Sub par management at this location. Crew is unorganized and lacks efficiency in processing orders in a timely manner. Waiting 40 mins for an order placed online for a future time is unacceptable.
- NNNauqeasJan 4, 20261.0I paid for a large fry but was given a regular. I questioned if it was a large fry and the curly haired boy with gaotee and msutache said it was. The shifr leader compensated by giving a small fry which still wasnt equivalent to a large. This store has a high turnover rate or hired too many new people. I do not recommend. The Independence store is better and the laskin store has had the same nught crew for 3 years. Go there instead. Photo attached is what was given to me as a large fry. The same amount was in the bag.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 5240 Fairfield Shopping Center accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys in Virginia Beach?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at Fairfield Shopping Center?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Does Five Guys offer in-store pickup service?
Yes, this location offers in-store pickup services for your convenience.
Are there gluten-free options available at Five Guys?
While buns contain gluten, you can customize sandwiches without buns using wraps or bowls; however, cross-contamination risks exist.
What types of payment are accepted at this Five Guys location?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys restaurant at 5240 Fairfield Shopping Center child-friendly?
Yes, they welcome children and provide high chairs to accommodate young guests.
What are some nearby places I can visit before or after dining at Five Guys?
Nearby you can find Rudy & Kelly Hair Salon for beauty services, Center Stage Dance Company for performing arts, and Food Lion for groceries.
Is there a Starbucks near the Five Guys at Fairfield Shopping Center?
Yes, Starbucks is close by, so you can grab a coffee or smoothie before or after your meal at Five Guys.
Can the nearby transit or landmarks help me find Five Guys in Virginia Beach?
Five Guys is located within the Fairfield Shopping Center, near T.J. Maxx and Moe's Southwest Grill, making it easy to find during your shopping or dining outings.
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