Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5240 Fairfield Shopping Center in Virginia Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
669 reviews
5 stars
405
4 stars
134
3 stars
61
2 stars
22
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, though some noted inconsistencies in quality and temperature.
Service Issues
Mixed reviews on customer service; while some found staff friendly and attentive, others reported rude behavior and poor service experiences.
Pricing Concerns
Many customers felt the prices were high for the food offered, with some expressing that the cost did not match the quality.
Cleanliness
The restaurant was frequently described as clean, with a pleasant dining atmosphere.
Portion Sizes
Customers appreciated the generous portion sizes, especially for fries, though some felt it was excessive.
- AVAl VollmanJan 4, 20261.0The food what's good I hated everything
- NNNauqeasJan 4, 20261.0I paid for a large fry but was given a regular. I questioned if it was a large fry and the curly haired boy with gaotee and msutache said it was. The shifr leader compensated by giving a small fry which still wasnt equivalent to a large. This store has a high turnover rate or hired too many new people. I do not recommend. The Independence store is better and the laskin store has had the same nught crew for 3 years. Go there instead. Photo attached is what was given to me as a large fry. The same amount was in the bag.
- TWTylynn WilliamsDec 31, 20251.0This is my first time ever going into five guys and the fries was absolutely horrible. They were cold and every fry was hard and old. Five guys was known for fresh hot fries and for the price I expected nothing less. Tonight however was the worst, very unacceptable.
- ADAmy DonahueDec 9, 20255.0Best burger in the 757. Price seems expensive to me but the food was delicious and my family had a fun lunch time together!
- SLSherry LuckNov 14, 20255.0The customer service is minimal. But the food is always fresh and delicious. I wish they had better drink options.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5240 Fairfield Shopping Center accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys in Virginia Beach?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at Fairfield Shopping Center?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Does Five Guys offer in-store pickup service?
Yes, this location offers in-store pickup services for your convenience.
Are there gluten-free options available at Five Guys?
While buns contain gluten, you can customize sandwiches without buns using wraps or bowls; however, cross-contamination risks exist.
What types of payment are accepted at this Five Guys location?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys restaurant at 5240 Fairfield Shopping Center child-friendly?
Yes, they welcome children and provide high chairs to accommodate young guests.
What are some nearby places I can visit before or after dining at Five Guys?
Nearby you can find Rudy & Kelly Hair Salon for beauty services, Center Stage Dance Company for performing arts, and Food Lion for groceries.
Is there a Starbucks near the Five Guys at Fairfield Shopping Center?
Yes, Starbucks is close by, so you can grab a coffee or smoothie before or after your meal at Five Guys.
Can the nearby transit or landmarks help me find Five Guys in Virginia Beach?
Five Guys is located within the Fairfield Shopping Center, near T.J. Maxx and Moe's Southwest Grill, making it easy to find during your shopping or dining outings.