Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 687 Lynnhaven Parkway in Virginia Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,082 reviews
5 stars
698
4 stars
240
3 stars
79
2 stars
24
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including mistakes with orders and rude staff interactions.
Food Quality
While many praised the burgers and fries, there were complaints about inconsistent food quality, including cold burgers and poorly prepared items.
Pricing Concerns
Customers frequently noted that the prices are too high for the quality and quantity of food received.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, while others mentioned dirty tables and unsanitary conditions.
Customer Experience
Despite some negative experiences, several customers appreciated the friendly staff and enjoyable atmosphere.
- CCChase CurleeDec 13, 20251.0Update* they told me to put in a formal complaint on the website but there location doesn’t pop up under Virginia Beach, so how am I supposed to do that, will be seeing district manager Monday, this is literally a circus! …and that’s per the owner They thought it was funny I was coming back for my return… I asked them what was the joke and that I wanted in it and they didn’t have an answer.. Even after re making my food.. and giving my money back they forgot to give me my burger of part of the return…. How do you mess up 3 times in a row… especially on the return you literally forgot the main item! Tighten up! That was 21$x2 you just lost, may not be much but I wish I could take my both my tips because this was the worst service I’ve ever had will be calling again the am, not even about the money this time it’s about how bad your service is I came to this location bc it was the “nicer” location
- BCBig CountryDec 6, 20251.0Waited 14 minutes with 2 burgers in front of me for a hockey puck of a fried burger for 13 dollars. The American experience gets better everyday. Whomever is the manager fire everybody and then find another job managing a dollar store because you shouldn't be in charge of people's food
- GGGeoffreyDec 2, 20254.0Usually a solid experience, but always too expensive.
- EYEldad YifrachNov 7, 20255.0My favorite fast food place, love the peanuts
- KSKat SmithNov 4, 20251.0I was very disappointed with this Five guy location. Unlike other locations you get a cut of fries and some thrown in the bag. Place was empty with dirty tables.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 687 Lynnhaven Parkway accept reservations?
No, Five Guys at 687 Lynnhaven Parkway does not accept reservations.
What are the opening hours for dine-in at Five Guys in Virginia Beach?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does Five Guys offer delivery, and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM.
Can I customize my burger or milkshake at this Five Guys location?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations available.
What payment options are accepted at Five Guys on Lynnhaven Parkway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys location wheelchair accessible?
Yes, the restaurant has wheelchair-accessible entrance, parking, and restroom.
Are children welcome at Five Guys at Lynnhaven Parkway?
Yes, Five Guys welcomes children and has high chairs available.
What nearby restaurants can I visit along with Five Guys at 687 Lynnhaven Parkway?
Nearby you can find restaurants like Olive Garden, Noodles & Company, Jersey Mike's Subs, Burger King, Jimmy John's, and The Twisted Crab - Lynnhaven, making it a great area to explore various dining options.
How can nearby places like Western Union and Wells Fargo Bank be helpful when visiting Five Guys?
You can conveniently access services like money transfers at Western Union or banking needs at Wells Fargo Bank while visiting Five Guys, combining errands with your meal.
Is Five Guys located near any fitness or recreational centers?
Yes, CrossFit Reanimated gym is nearby, so you might grab a nutritious meal at Five Guys after your workout.