Five Guys

4.3
437 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1650 Laskin Road in Virginia Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1650 Laskin Road, Virginia Beach, VA
23451, United States

Hours

Reviews

4.3
437 reviews
5 stars
267
4 stars
92
3 stars
36
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, with many noting the quality of the ingredients.

Customer Service

The staff received positive feedback for being friendly and accommodating, with specific mentions of individual employees providing excellent service.

Pricing Concerns

Many reviews highlighted the high prices as a significant drawback, with customers feeling that the cost does not justify the portion sizes or overall experience.

Cleanliness Issues

Some customers reported cleanliness issues, particularly in the bathroom, which detracted from their overall experience.

Inconsistent Experience

While many customers had great experiences, there were notable complaints about order accuracy and food quality at times, indicating inconsistency.
  • ML
    Morgan LeFay
    Nov 7, 2025
    3.0
    We haven’t had Five Guys in a while so yesterday I decided to change that with my fiancé since we really enjoy the fries. We ordered two bacon cheeseburgers and an order of large Cajun fries, which unfortunately identified as Cajun mashed potatoes. We did have to wait for the fries, which wasn’t a big deal, but we figured they would be fresh and crispy like they used to be. Each one of these fries suffered from ED. Needless to say, we were definitely disappointed because we paid $10 for these things And they should’ve stood at attention like a marine. It’s not the end of the world so I gave the store a very fair review but unfortunately this was enough for me not to go back to a Five Guys when there are other options to try for high-quality hamburgers and fries. I hope we take this to heart and bring back the quality to this establishment because with the rising cost of everything the quality should definitely not be going down.
  • CL
    Carol Limegrover
    Oct 28, 2025
    5.0
    Best burger and fries!
  • IP
    Ivy Phares
    Oct 19, 2025
    5.0
    Great experience today at Five Guys, service & food were great as always. Also special shoutout to Skippy (the woman working the register today) because she totally rocks- so informative, helpful, kind & upbeat! I ❤️ you Skippy
  • YW
    yera wizard
    Aug 25, 2025
    5.0
    Its five guys. Best chain burger in the universe.
  • PF
    Princess Foster
    Aug 24, 2025
    1.0
    Ordered double cheese burger Cajun fry with it in a combo then ordered a second fry regular . Husband ordered what he wanted. Drink machine had dye coming out and it was hard to find a drink that actually tasted good. Some didn’t have color at all and tasted weird like the strawberry Fanta. Got food went home food was not correct called the store to get it fixed . She said we spent 43 dollars for 1 drink 1 mini fry 1 regular fry and 2 double cheese burgers. I tried to explain what I ordered she continues to say she didn’t take my order so she doesn’t know. I say well why don’t you ask the girl that took my order we were the only customers. She proceeded to say that’s not her job. Yeah save your money go to sonic or Wendy’s because this is the worst first experience I’ve ever had in my life. MAKE SURE THEY READ THE ORDER BACK TO YOU BECAUSE THEY DO NOT CARE WHAT YOU SAID YOU WANTED THEY WILL GIVE YOU WHAT THEY WANT YOU TO HAVE.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.