Food Quality
Customers generally enjoyed the bagels and breakfast items, noting freshness and variety, but some expressed disappointment over portion sizes and specific items.
Service Issues
Multiple reviews highlighted inconsistent service, with some staff being friendly and helpful while others were reported as rude or unprofessional.
Cleanliness
Several customers mentioned cleanliness issues within the establishment, including dirty tables and unmaintained bathrooms.
Order Accuracy
There were recurring complaints about incorrect orders and miscommunication during the ordering process, leading to customer frustration.
Atmosphere
The ambiance was appreciated by some, but others found it uninviting and noted a lack of attention from staff.