Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported unprofessional and rude service, with many experiences of incorrect orders and long wait times.
Product Consistency
There are ongoing issues with the quality and consistency of food and drinks, particularly with iced lattes and donuts.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions and poor food handling.
Staff Training
Multiple reviews highlighted a lack of training among staff, leading to mistakes with orders and poor customer service.
Inventory Issues
Customers expressed frustration over limited selection and frequent shortages of popular items like donuts.
MF
Madeline Fleshman
Feb 8, 2026
1.0
Tried to pick up an order, they closed the lobby and hour early. They substituted the order without asking me. Then loudly talked about me to the other workers while I was at the window. Who knew you could close a store an hour early and get rid of all the products an hour before your store is supposed to close.
CL
Chester Lewis
Jan 30, 2026
2.0
A medium coffee and 2 day old donuts was $8.59. There was very little selection.They don't make donuts there. It's all delivered from somewhere else.The shop was run by high school kids. Not an adult in sight.
BC
Bill Carpenter
Dec 31, 2025
2.0
Tried to order sandwiches and was told they were out of bread to make sandwiches. Ordered some donuts instead. They were stale. That was from the few choices they had left. I guess if I only wanted a drink it would have fine. It was a very disappointing visit. Find a different location please.
LT
Litisha Tripp
Dec 31, 2025
1.0
I went through the drive-thru at 5 :10 am and I was the first car of the morning and the the girl that swiped my card said my card declined and I'm just like no. I think you need to try again and whoever was in the background saying This is my first car of the morning. Y'all need to hurry up like and I said you need to watch it. Basically I am out here. People can hear what you're saying and I said to the girl that was taping my card if she Could you tap my card again cuz I think that's incorrect . She tapped my card and it worked like that's never happened before but ok. Unprofessional,rude and I never received an receipt. I will be calling back up there to find out who that manager was.
BW
Broanna Willam's
Dec 26, 2025
1.0
I honestly cannot believe how HORRIBLE the management and staff are at this Dunkin’ Donuts location. There is no excuse for what I’ve experienced here multiple times. One Saturday around 2 PM, the doors were LOCKED for a “shift change” in the middle of the day. Who locks the doors for a shift change? Completely unacceptable.
Another time, we just needed to adjust something on our order, and the employee outright refused. When my mom asked to speak to a manager, the person claimed he was the manager… clearly lying. My mom immediately left because it was obvious this kid had no authority. On yet another occasion, an employee was extremely rude, rolling her eyes and acting annoyed over a simple request.
This is not how you treat customers. The lack of professionalism, courtesy, and basic common sense is mind-boggling. I will be taking my business elsewhere from now on, and I strongly advise others to do the same. Absolutely unacceptable.
What are the operating hours of Dunkin' Virginia Beach at 5284 Providence Rd?
Dunkin' Virginia Beach is open daily from 5:00 AM to 7:00 PM.
What special holiday drinks are currently available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
What types of meals does Dunkin' Virginia Beach serve?
This location serves breakfast, lunch, and brunch meals.
Can I order ahead or use delivery services at this Dunkin' store?
Yes, you can order ahead via the Dunkin' mobile app for curbside pickup or delivery service.
What payment methods does Dunkin' Virginia Beach accept?
Dunkin' accepts credit and debit cards for payment.
Does Dunkin' Virginia Beach have drive-thru service?
Yes, this Dunkin' location offers a drive-thru for your convenience.
Is free Wi-Fi available at Dunkin' Virginia Beach?
Yes, free Wi-Fi is provided for customers.
Which nearby places can I visit before or after enjoying coffee at Dunkin'?
You can visit nearby spots such as Wells Fargo bank, Kroger Fuel Center, or Chiba Japanese Steakhouse for additional services or dining options.
How can the nearby Kroger Fuel Center be useful during your visit to Dunkin'?
You can fuel up your vehicle and grab coffee or convenience items at Kroger Fuel Center located near Dunkin'.
What nearby educational resource is close to Dunkin' Virginia Beach?
Brain Balance, a tutoring center and education facility, is located nearby for those interested in academic support.
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