Dunkin'

4.0
432 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4877 Shore Dr, Virginia Beach, VA
23455, United States

Hours

Reviews

4.0
432 reviews
5 stars
233
4 stars
85
3 stars
43
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders, missing items, and inconsistent drink preparation, leading to customer dissatisfaction.

Cleanliness

Some customers noted cleanliness issues within the store, while others appreciated the well-maintained environment.

Speed of Service

Many reviews highlight the fast service, especially in the drive-thru, although some customers experienced delays during busy times.

Product Availability

Customers expressed frustration over unavailable menu items and inconsistencies in product offerings, such as missing flavors or specific donuts.
  • OB
    Olivia Bennett
    Nov 26, 2025
    3.0
    Always do drive throughs and they always seem to skimp on the extra pumps of flavor you pay for and forget the milk. Eh could be better. Some of the workers have an attitude also.
  • MB
    Morgan Burgo
    Nov 5, 2025
    1.0
    Why advertise something if none of your stores have it!?? I went to 5 locations and none of them had any of the Wicked merchandise except the tins…and those didn’t even have the sprinkled munchkins.🙄 What a let down! Very disappointing!
  • HP
    Hannah Pugh
    Oct 31, 2025
    4.0
    They are fast, but at what cost? I ordered a medium hot caramel latte, and they didn’t even fill the cup all the way. When I pay this much for coffee, I really expect the cup to be full.
  • MB
    Meridythe Benjamin
    Sep 6, 2025
    4.0
    Positive first because people are so quick to complain, and I've come here many times over the past 10 years and they are typically excellent. My iced coffee was perfect. Some locations are heavy handed with the pumps of flavor swirls and some are stingy, which vastly effects the sweetness of my drink. I have to get no sugar and ask for sugar packets on the side st any other location because I don't trust them. But today, my chipotle hashbrown wakeup wrap came with only 2 hashbrowns instead of 3. I feel silly complaining, but I was so hungry, and by the time I realized, I didn't have time to go back.
  • CR
    Cecelia Jane Robinson
    Aug 23, 2025
    1.0
    So, I discovered this location recently, and it’s was going to be where I stop on the way north, but today I pulled around to the front door for a minute and saw this on the door. So, does this mean that you don’t want a particular group of folks in your establishment? I really do take offense to this… I guess I will go to Wawa🤷🏽‍♀️.

Frequently Asked Questions About Dunkin'

What are the operating hours for the Dunkin' location at 4877 Shore Dr, Virginia Beach, VA?

This Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' at this location provides both curbside pickup and delivery services.