Dunkin'

Reviews

• RK

  Rose Kavanagh

  Feb 4, 2026
  1.0
  I have been here twice in the last 2 weeks. Use to love DD. However, the first time I went their and ordered a sausage croissant they gave me a bacon with a burned egg. Took it back and got the right order. Today I went through and order the 5 dollar meal sausage. I received burned hash browns and a barely cooked wrap. Last time I will ever go to DD.
• JH

  J. Harper

  Oct 22, 2025
  1.0
  I am a die hard Dunkin fan, visiting everyday, sometimes twice per day. Depending on my schedule for the day, I may visit a different location. Well, I ALWAYS get the same thing so I know when it's made correctly. This location's coffee was completely watered down. I asked them to remake it and it wasn't any better. Disappointment.
• EH

  E H

  Oct 4, 2025
  1.0
  I just went through the dry through.I do dunkin' donuts every day.I go to the one on general booth boulevard, as well as the one on birdneck. I decided to go to this one today on first colonial.Because i'm headed this way.And I thought I would give it some business and order a sandwich.Because dunkin' donuts is my go to near my house. I ordered a coffee and a bacon.Egg and cheese croissant and I got to the window and the lady was super nice.There was a gentleman that stuffed it in a bag and handed it to her, and it was very quick. She nicely handed me the coffee and was pleasant.Unfortunately, when I opened my sandwich, when parking right outside of the establishment, I realized they gave me the wrong sandwich.They gave me a bagel and not a croissant, which I am not going to.Eat. then, the bagel looks like it has mold on it.And the cheese is not melted, so I went around to the dry through, and the lady hollered at me that they don't melt the cheese.And this is not the lady that served me.That was nice.This was a lady behind her saying, sorry, we don't melt the cheese.We don't melt the cheese twice.And maybe even three times and I told her, yes, I always get the cheese melted on my sandwiches at dunkin'.Donuts that the cheese shouldn't be hard and just sitting on top and the bagel, not looking moldy.And I told her it was the wrong sandwich. Her attitude was so poor that I just pulled off, and I threw out my sandwich.I couldn't believe how poorly I was being treated after telling them I got the wrong sandwich and the cheese is hard and not melted that I need to deal with the cheese the way it is. This is horrific and really put a bad start to my morning. And I'm no longer going to patronize this Dunkin' Donuts ever again. And I will pass on the word. How pathetic i was treated.
• JT

  Jahkia Thomas

  Sep 8, 2025
  1.0
  Young girl with red braids was the worst. No customer service skills at all. I wouldn’t have her walk my dog honestly! Just completely rude and embarrassing!
• MT

  Madison Trimble

  Jun 16, 2024
  1.0
  I had to get my iced coffee made THREE times. I ordered an iced blueberry coffee with almond milk. When she handed it to me it looked brown like plain iced coffee. When I tasted it, it was plain black coffee. No blueberry taste at all. I get the same thing at kempsville and princess Anne and it looks light brown and I can clearly taste the syrup. I went around again asking for more flavor at least, and a little more milk, she handed me the dark brown coffee again! No flavor, again! The manager helped me the third time and it was slightly better, but not the way the other places make it! Never going here again. :( but I love kempsville, and princess Anne was just as wonderful! The photo is from princess anne, what’s left of it, because it was great! Unlike Ngreat neck .

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