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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(478 reviews)

Business Details

(757) 965-7868
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
208 N Birdneck Rd, Virginia Beach, VA
23451, United States

Hours

Reviews

3.7
478 reviews
5 stars
235
4 stars
71
3 stars
47
2 stars
29
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespectful interactions.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning burnt items, stale donuts, and poorly made drinks.

Staff Training

There were consistent mentions of inadequate training for employees, leading to mistakes and poor customer interactions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • JJ
    Jessica
    Dec 27, 2025
    1.0
    Every time I come to this Dunkin’, my bagel is burnt. This is not a one-time issue — it keeps happening. I ordered a bacon, egg, and cheese bagel and once again it was burnt and inedible. It shows a lack of care and quality control. Customers should always check their food before leaving. This location seriously needs better management and staff training. Very disappointing.
  • BG
    Baylis Gatlin
    Oct 16, 2025
    5.0
    Fast friendly service and Great Coffee ☕️
  • ST
    Sherzod Tajibaev
    Sep 12, 2025
    1.0
    The employees here spend too much time playing/flirting each other instead of focusing on their work. They show almost no respect towards the customers.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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