Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespectful interactions.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning burnt items, stale donuts, and poorly made drinks.
Staff Training
There were consistent mentions of inadequate training for employees, leading to mistakes and poor customer interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
JJ
Jessica
Dec 27, 2025
1.0
Every time I come to this Dunkin’, my bagel is burnt. This is not a one-time issue — it keeps happening. I ordered a bacon, egg, and cheese bagel and once again it was burnt and inedible. It shows a lack of care and quality control. Customers should always check their food before leaving. This location seriously needs better management and staff training. Very disappointing.
BG
Baylis Gatlin
Oct 16, 2025
5.0
Fast friendly service and Great Coffee ☕️
ST
Sherzod Tajibaev
Sep 12, 2025
1.0
The employees here spend too much time playing/flirting each other instead of focusing on their work. They show almost no respect towards the customers.