Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
537 reviews
5 stars
262
4 stars
86
3 stars
45
2 stars
34
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and poor attitudes.
Product Quality
Many customers express dissatisfaction with the quality of coffee and food, citing issues like watered-down drinks and incorrect orders.
Availability Issues
Numerous reviews mention the location frequently being out of donuts and other menu items, leading to disappointment among customers.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.
Operational Hours
Customers reported inconsistent hours and early closures, leading to frustration when attempting to place orders.
- NENaomi EubanksDec 31, 20251.0Disappointing. They didn't have donuts. How is this possible?! Staff needs to be retrained on how to make drinks. I ordered two caramel lattes and one iced coffee and they were all milk without coffee/espresso. One of the lattes didn't even have caramel in it. I would have left a review on the Dunkin Donuts site, but you need the receipt for that and I wasn't given one. The staff was unprofessional and got annoyed when I asked them to repeat back my order. Overall, it was a bad experience.
- JSJenina SlicerDec 14, 20251.0The worst location EVER! The employee taking my order laughed at me when I said “yes ma’am” to her, after asking if my order was complete. I asked her to repeat my order back to me and she laughed and asked me to pull around. My order was WRONG!!! I asked for a receipt and was told those aren’t provided. I went inside to speak to someone and was told the manager wasn’t there. My last time at this location.
- CBchristina bentonNov 29, 20251.0Went at 3:08pm for a few hot coffees on this cold day only to be told by the young woman they were closed. I look up to see a sign saying they’re closed due to ‘staff shortage’. What a terrible thing for your customers to see… you have not the capability to retain employees enough to successfully run a business. What a shame…. So now when I think about grabbing a coffee, I have to wonder if Dunkin on General Booth is even open for the day… yeah no thanks, I’ll find a new cup of Joe to enjoy, elsewhere.
- CHChelsea HallNov 2, 20252.0When I was in Portsmouth my coffee at dunkin was always perfect. I recently moved out here to VA beach and I'm paying 14 dollars for coffee that is 90% of the time TRASH and watered down. I don't think I'll be coming here anymore and it makes my heart sad because it's so close to my house, but if I wanted watered down coffee I'd make it at home and save money. I'm not always asking for perfection, just a decent coffee. And this place ain't it.
- SWSue WolfOct 31, 20251.0Sorry to say they did not have the donuts that I wanted. Employee said that the apple cider donuts are not available at that location, and the apple filled donuts have been discontinued. Aught! It's apple season. It is the fall. No sale from this person.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' at 1297 General Booth Blvd in Virginia Beach, VA?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' in Virginia Beach offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead via the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' at this location offer delivery services?
Currently, delivery is not offered at this Dunkin' location; however, curbside pickup is available.
What types of meals does Dunkin' serve at this Virginia Beach location?
They serve breakfast, brunch, and lunch options including espresso, coffee, breakfast sandwiches, donuts, and tea.
What new holiday drinks are available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, or the Berry Sangria Refresher during the holiday season.
Are there any parks near Dunkin' where I can enjoy nature before or after grabbing a coffee?
Yes, nearby parks include Red Wing Park and Miyazaki Japanese Garden, great spots to relax before or after your visit.
Are there other dining options close to Dunkin' in Virginia Beach?
Nearby dining options include Boneshakers Sports Bar & Grill, Liz's Country Kitchen for breakfast and brunch, and Jessy's Tacos and Tequila for Tex-Mex cuisine.
Is there a convenient ATM near Dunkin' for quick cash access?
Yes, there are ATMs nearby, including a PNC ATM and a Navy Federal Credit Union ATM, for your convenience.
Can customers use the Dunkin' app to place orders and what benefits does it offer?
Customers can use the Dunkin' app to place orders ahead, enjoy a fast grab and go experience, and access exclusive deals and rewards.