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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(540 reviews)

Business Details

(757) 500-4812
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1297 General Booth Blvd, Virginia Beach, VA
23451, United States

Hours

Reviews

3.7
540 reviews
5 stars
265
4 stars
86
3 stars
45
2 stars
34
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and unprofessionalism.

Product Availability

Many customers expressed frustration over the frequent lack of donuts and other menu items, leading to disappointment.

Order Accuracy

Numerous reviews mention incorrect orders and poor preparation of food and drinks, contributing to a negative experience.

Cleanliness

Several customers noted issues with cleanliness in the dining area and restrooms, impacting their overall impression of the location.

Speed of Service

While some customers praised the quick service, others reported feeling rushed and receiving incorrect orders as a result.
  • MB
    Marte Baro
    Feb 3, 2026
    5.0
    Everyone was very happy and friendly. Good way to start your day 7
  • NE
    Naomi Eubanks
    Dec 31, 2025
    1.0
    Disappointing. They didn't have donuts. How is this possible?! Staff needs to be retrained on how to make drinks. I ordered two caramel lattes and one iced coffee and they were all milk without coffee/espresso. One of the lattes didn't even have caramel in it. I would have left a review on the Dunkin Donuts site, but you need the receipt for that and I wasn't given one. The staff was unprofessional and got annoyed when I asked them to repeat back my order. Overall, it was a bad experience.
  • JS
    Jenina Slicer
    Dec 14, 2025
    1.0
    The worst location EVER! The employee taking my order laughed at me when I said “yes ma’am” to her, after asking if my order was complete. I asked her to repeat my order back to me and she laughed and asked me to pull around. My order was WRONG!!! I asked for a receipt and was told those aren’t provided. I went inside to speak to someone and was told the manager wasn’t there. My last time at this location.
  • CB
    christina benton
    Nov 29, 2025
    1.0
    Went at 3:08pm for a few hot coffees on this cold day only to be told by the young woman they were closed. I look up to see a sign saying they’re closed due to ‘staff shortage’. What a terrible thing for your customers to see… you have not the capability to retain employees enough to successfully run a business. What a shame…. So now when I think about grabbing a coffee, I have to wonder if Dunkin on General Booth is even open for the day… yeah no thanks, I’ll find a new cup of Joe to enjoy, elsewhere.
  • CH
    Chelsea Hall
    Nov 2, 2025
    2.0
    When I was in Portsmouth my coffee at dunkin was always perfect. I recently moved out here to VA beach and I'm paying 14 dollars for coffee that is 90% of the time TRASH and watered down. I don't think I'll be coming here anymore and it makes my heart sad because it's so close to my house, but if I wanted watered down coffee I'd make it at home and save money. I'm not always asking for perfection, just a decent coffee. And this place ain't it.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 1297 General Booth Blvd in Virginia Beach, VA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Virginia Beach offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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