Dunkin'

3.7
662 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4508 Princess Anne Rd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.7
662 reviews
5 stars
299
4 stars
121
3 stars
80
2 stars
39
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts, undercooked items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty floors and overflowing trash.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some employees being described as rude or disinterested in customer service.

Inconsistency

Customers experienced inconsistency in product availability and quality, with some items frequently out of stock.
  • AH
    Amin Hogan
    1 day ago
    4.0
    It's was a good environment,
  • KK
    Kurt
    Dec 13, 2025
    1.0
    I’ve experienced ALOT of things in my lifetime, sitting and WAITING in a Dunkin Drive thru - every visit - has never been one of them. When time is of the essence… just don’t.
  • ML
    Myeshia Lewis
    Sep 27, 2025
    1.0
    I am very upset on how much this location has gone down. I have been going here seen 2017. It is 2025 and I must say the services has gone down BAD! Its been bad service for the last 3yrs but I like to try and give opportunity after opportunity and benefit of the doubt. I feel like since the crew really is all young/just workers that don’t enjoy costumer service the quality of the food and service has gone down. They are consistently messing up orders after orders. I kind you not it has been 5 times in a row that my order is always messed up. Not sure how hard it is to not put cheese on an order. I go in and they will redo it but toss it in the container and walk away. Now I would just take it but there were others in the store and it could have been someone else’s order. I asked “Ma’am is this my order,” I had to asked twice and she was the cooker in the back and said “YES!” I had said to her “it would be nice to address who’s order it is thank you!” This location has always been my go to but I will gladly take my services elsewhere.
  • TM
    Tamara Moore
    Aug 28, 2025
    1.0
    This is usually the best one today was the worst visit.I've ever had.I had to leave and go to the one on holland. I ordered a $6 meal. Then they didn't get the order correct. So they said, I did not order it. I asked for whipped cream in my coffee instead of regular cream.They told me they could only do it this time,. When they brought me my food, they didn't have my complete order.I explained it to him and then he acted like it was a problem where he couldn't ring it up again.So I just left and went to the one on holland and got a great experience and they even replaced my coffee and fixed it for me.
  • CH
    Charles Harrington
    Aug 2, 2025
    1.0
    I accepted a DoorDash order from here. Big mistake. The order was not ready. They had not even started the order. The shift manager ignored me and the other four people wouldn’t even look my way as I waited. After 10 minutes one of them asked me the name of the order. I answered and she walked away. Five minutes later she asked me again. I ended up having to unconfirm the order to avoid a bad review. I see other reviews by customers confirming this place has terrible service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4508 Princess Anne Rd, Virginia Beach, VA?

Dunkin' in Virginia Beach is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.