Dunkin'

3.6
405 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
627 Independence Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.6
405 reviews
5 stars
191
4 stars
64
3 stars
37
2 stars
23
1 star
90

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Product Availability

Customers expressed frustration over frequently being out of popular items, such as donuts and bagels, especially during peak hours.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and cold sandwiches, contributing to a negative dining experience.
  • PS
    Peter Smith
    Jan 3, 2026
    1.0
    Wait is too long and always mess up the order
  • SM
    shawn manhart
    Jan 1, 2026
    5.0
    I was very happy that I could get my Johnny Long's
  • AT
    Arsenio Torres
    Dec 19, 2025
    1.0
    Why are they always out of bagels even on a Friday at 8:30am makes no sense! This happens weekly.
  • TS
    Tina S
    Dec 15, 2025
    1.0
    If I could give a zero that wouldn’t be low enough. My sandwiches are always cold in the middle. Very disappointing. The sandwiches are never warm. And the establishment did not answer their phone
  • TS
    Tj S
    Dec 12, 2025
    1.0
    This has got to be the worse Dunkin I have ever been to. Every single time I go there they either forget something or something is wrong. Now I don't know about the afternoon crew but that morning crew is horrible. One time I had to go back in that building 3 times because my order was incorrect. When that guy makes the avocado toast it's always extremely burned. If I go at 5:30 am or 8am it's always the same thing. They need to do better immediately!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 627 Independence Blvd, Virginia Beach?

Dunkin' at 627 Independence Blvd, Virginia Beach is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.