Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Service Speed
Many customers reported exceptionally slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
Food Quality
While some customers enjoyed the coffee and donuts, there were frequent complaints about food being cold, poorly prepared, or unavailable.
Cleanliness
Some reviews noted cleanliness issues, particularly in the bathrooms and overall store condition.
Staffing Issues
Several customers mentioned understaffing as a significant problem, leading to delays and poor service experiences.
MS
Michael Spead
Dec 16, 2025
5.0
Quiet place with great service
AA
Amanda
Dec 12, 2025
1.0
This location has really gone down hill in such a short amount of time the ladies that work here have awful customer service with nasty attitudes. Hopefully they will get better workers soon I will not be returning.
JB
Jon Brinks
Dec 8, 2025
1.0
You probably shouldn't hire women with extremely nasty attitudes towards customers. This place is disgusting
TR
Theresa Roberts
Oct 28, 2025
1.0
I usually stop at this Dunkin's with no complaints but I had an unfortunate experience recently with one of the older ladies in the drive thru. I promised my grandkids and my husband donuts. My husband always gets the apple and spice, but the lady who looks to be in her 30’s with red hair had snapped at me that they don’t have it. I understand menu changes I’ve been coming to this Dunkin’s for 10 years on and off but she shouldn’t be rude to the customers. This Dunkin’s acts like it’s a pain to serve you donuts. It wasn’t all terrible Food was okay. we got the croissants. EDIT came back again another awful experience waited in the drive thru for 20 minutes just to order my coffee.
MM
marie
Sep 30, 2025
2.0
i come here every week since it’s closer to my work and one of the workers is always running around doing a bunch of stuff and still manages to get my coffee to me in a timely manner. There was another worker a girl with bright red hair, the entire time Im in there I see her once or not at all and shes almost always on the phone with someone not doing anything. I watched her walk into the bathroom with cleaning supplies after she walked out I went in there and there was dirt and grime all over the floor and what looked to be like blood splatter on the floor as well. Someone fire the girl with red hair, she makes the other girls do everything.
What are the operating hours of the Dunkin' at 5600 Princess Anne Rd, Virginia Beach, VA?
This Dunkin' location is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, they provide both delivery and curbside pickup options.
What seasonal items are currently available at this Dunkin' location?
The fall menu features the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real cereal.
Where can I order Dunkin' products using a mobile app?
You can order through the Dunkin' app available on the Apple App Store and Google Play Store for quick and convenient ordering.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru to provide a fast grab-and-go experience.
What type of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Are there any nearby pizza restaurants if I want to eat after Dunkin'?
Yes, Sal’s NY Slice Pizzeria The Original and Sal’s NY Slice Pizzeria are nearby, great options for pizza after your visit at Dunkin'.
What nearby places can I visit for dessert after having breakfast at Dunkin'?
Baskin-Robbins, an ice cream and frozen yogurt restaurant nearby, is perfect for a sweet treat following your breakfast at Dunkin'.
Are there any nearby sports or entertainment venues close to this Dunkin' location?
Yes, Parlay’s 2 sports bar and Q-Master Billiards, which offers pool and bar services, are nearby for entertainment options.
Can I find retail or automotive stores near this Dunkin' location?
Yes, Big Lots (a department store) and O’Reilly Auto Parts are nearby for your shopping and automotive needs.