Dunkin'

3.7
607 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Virginia Beach, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6119 Indian River Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

3.7
607 reviews
5 stars
279
4 stars
125
3 stars
57
2 stars
33
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unprofessional behavior from staff and long wait times.

Product Availability

Frequent complaints about being out of popular items, including donuts and drinks, leading to customer dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the store, with dirty areas noted repeatedly.

Staff Attitude

Mixed feedback on staff demeanor; while some praised friendly service, others reported rudeness and lack of attention.

Quality Consistency

Inconsistent quality of food and drinks, with some customers receiving poorly made items.
  • BK
    Becky Klutts
    Dec 27, 2025
    1.0
    Case of donuts was almost empty and they discontinued apple spiced and lemon filled donuts...going to krispy kreme..they still have those
  • KS
    K S
    Dec 10, 2025
    1.0
    I am sorry to say I would not recommend Dunkin’ Donuts, at all. Recently, I have dealt with the corporate office and they do not seem to care about their customers. I had a couple of incidents with customer service lately and reached out to corporate and have heard nothing back. I spent $10 on munchkins and asked for two or three of each flavor and they gave me half regular and half chocolate. The manager did not seem to care so I reached out to corporate. I asked for a coupon so I could re-purchase some munchkins and received no response whatsoever. There’s quite a bit of competition out there so I was surprised.
  • JH
    J. Harper
    Dec 7, 2025
    4.0
    I love Dunkin...all of them😁
  • AQ
    Aug Qui
    Dec 4, 2025
    1.0
    Someone needs to tell these kids the store is not closed until 8pm. I got here at 630 for a pickup and they had already shut everything down. Just because you haven’t had a customer for awhile does not mean the place is no longer under operating hours. Sitting here for 30minutes just for hot water to heat up is ridiculous. Maybe they should learn more from the 6 7 and know the store isn’t closed at six or seven. Learn to count higher.
  • MT
    Makayla T
    Nov 12, 2025
    1.0
    Never going here again! I placed an online order for a coffee and a hot tea at 7:02 pm, a whole hour before closing mind you. And when I pulled up at 7:15 pm to pick up my order the whole drive-thru aside from the menu itself was dark. I could understand if there was an issue with the lights, so I waited for someone to answer at the drive-thru but no one answered. So maybe they are busy closing? (They close at 8pm) I thought maybe I should park and go inside, but the doors are all locked. I checked the hours on the window and it said they were open until 8pm and there were people inside working. So a little confused, I went back in my car and drove straight to the window only to be told they stop making drinks at 7 for closing. They also told me to come back in the morning for basically and IOU but I told them I'd rather the refund. This was very disappointing because I work an overnight shift and I spent my time before work trying to get my coffee order only to be turned away, and I couldn't get a refund for the rewards I used either. You won't be seeing me ever try going there again...

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Virginia Beach, VA?

Dunkin' in Virginia Beach is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Virginia Beach offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.