Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers generally praised the pizza for its delicious taste, generous toppings, and crispy crust, although some reported inconsistencies in quality and flavor.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service, long wait times, and rude interactions from management.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with order accuracy, including wrong items being served and delays in receiving their orders.
Atmosphere
The dining atmosphere was often described as inviting and pleasant, making it a favorable spot for families and casual dining.
22
2_Chronicles_714
Nov 15, 2025
5.0
The prices are wonderful and the food is even better
BB
BrokeBoiJD
Nov 13, 2025
5.0
I did a pick up order and I ordered online through AI. I said cheese sticks, but the AI picked up garlic breadsticks and Ricky notice. It was my first time so I’m like what’s the best thing to get to the hot honey pepperoni it was fire and it was very, very, very hot so as I drove 10 minutes down the road, I opened and realized that my cheesesteaks wasn’t in the box so breadstick so I called he already knows me and he made it free of charge. Thank you so much Ricky. You are the best.
DP
Debbie Price
Oct 16, 2025
5.0
Pizza was delicious. We had the thin crust The Works. The toppings were to the edge of the pizza. Very good. Will definetly return. Super clean and friendly staff.
AD
andrea diehl
Sep 11, 2025
5.0
Loved it.
SB
Sangeeta Borkar
Sep 1, 2025
3.0
I gave it 3 stars instead of two just because the food didn’t get us sick and the lady was nice, but it was by far the worst donatos I’ve ever been to. It didn’t taste like donatos usually does, the ice machine was not working, the fountain soda was all syrup and no carbonation and it wasn’t even cold. Pizza came out with minimum amount of toppings and cheese, little to no sauce, and absolutely no flavor. Restaurant itself was empty, clean, cold, didn’t have anything on the tables or Parmesan and red pepper shakers (those were packets). The woman that took our order and brought the pizza to the table was very nice. It was such a disappointment that the pizza was less than mediocre that I don’t think I will ever return.
Which payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the Apple App Store and their Android app available on Google Play.
Does Donatos Pizza have options for vegetarians?
Yes, Donatos Pizza serves vegetarian options.
Is seating available at Donatos Pizza and are there accommodations for families?
Yes, Donatos Pizza offers seating including outdoor seating, has high chairs, and welcomes families.
Which nearby restaurant options are available around Donatos Pizza?
Nearby restaurants include Qdoba Mexican Grill, Arby's, and Panda Express, offering Mexican, sandwich, and Chinese food choices respectively, convenient for exploring different cuisines before or after visiting Donatos Pizza.
Are there any nearby pet care services close to Donatos Pizza?
Yes, Banfield Pet Hospital is located nearby, providing veterinary and diagnostic services which could be useful for pet owners visiting the area.
What beauty and wellness services can I find near Donatos Pizza?
Near Donatos Pizza, there are several beauty and spa options such as The Cosmo Cactus, CryoSpa, Indigo Blue Wax and Skin, Alex Garrow Hair Studio, and Life Massage offering a range of treatments from hair care to massage therapy.