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Brand Certified

Chipotle Mexican Grill

2.3
(194 reviews)

About

Mexican Restaurant
Chipotle Red Mill R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2201 Upton Dr, Virginia Beach, VA
23454, United States

Hours

Reviews

2.3
194 reviews
5 stars
47
4 stars
13
3 stars
10
2 stars
14
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, burnt meat, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, unprofessional staff behavior, and lack of training.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, with dirty tables and unclean food preparation areas.

Inconsistency

The location showed significant variability in food preparation and service quality, with some customers having good experiences while others faced multiple issues.
  • CE
    Cyndal Edwards
    2 days ago
    5.0
    I usually get quick service and take my order to go. We love the burrito bowls and go there often. IMO, it is tops for fast food.
  • MD
    Matthew Danielson
    Feb 20, 2026
    1.0
    Disrespectful staff especially the young man with dark curly hair and glasses. I did not feel welcome there. What happened to Chipotle? I’d avoid this location at all costs. It reminded me of “in school suspension” in there.
  • RB
    Ray Burton
    Feb 4, 2026
    3.0
    Dried up products like they have been sitting there all day is not acceptable.. gross.
  • JC
    Jacob Cadenas
    Jan 18, 2026
    2.0
    Steak was not cooked completely majority was pink. Worker that helps me was pretty cool.
  • KK
    Ken
    Jan 16, 2026
    3.0
    Everything was fine until I got charged for a bag of chips I didn't ask for. Or receive. A bit annoying. The rice always looks clumpy as well.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 2201 Upton Dr serve?

Chipotle Mexican Grill offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill at the Red Mill location?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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