Chipotle Mexican Grill

3.0
793 reviews
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Business Details

1724 Laskin Rd, Virginia Beach, VA
23454, United States
(757) 422-2702
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Hilltop is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1724 Laskin Rd, Virginia Beach, VA
23454, United States

Hours

Reviews

3.0
793 reviews
5 stars
270
4 stars
116
3 stars
63
2 stars
56
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including overly salty dishes, missing ingredients, and unsanitary conditions.

Portion Sizes

Many customers complained about consistently small portion sizes, often feeling shorted on ingredients.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty tables and unsanitary food handling practices.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of responsiveness to customer concerns.
  • KL
    Katlin Leppert
    Nov 15, 2025
    5.0
    It's always yummy and delicious 😋 chill spot
  • BJ
    Britney Johnson
    Oct 31, 2025
    1.0
    What's the rush, what's with the attitudes? I mean literally every time I come they have attitudes then you have all these guys with long facial hair over the food with nothing covering just nasty and unsanitary
  • CC
    Connie Clarke
    Oct 26, 2025
    1.0
    Less than Zero!! The manager is yelling, cussing and swearing at customers. Telling this nice woman that she has attitude and she'd be lucky if he gave her any food at all. Do Not Go to This Chipotle! And he didn't have our food even though we placed an order. We Left!!
  • JL
    Jonas Lefty
    Oct 20, 2025
    1.0
    Manager is a jerk and he doesn't wash his hands. If the manager don't wash his hands....think about the employees.
  • J1
    James 1053
    Oct 17, 2025
    3.0
    Be *WARNED*, when ordering Carne Asada for pickup, check your bowl before leaving the Restaurant. Else You may find like me when you get home, it's steak not Carne Asada. Hopefully an honest mistake.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Hilltop offer?

Chipotle Hilltop offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill Hilltop?

Chipotle Hilltop is open every day from 10:45 AM to 11:00 PM.