Business Details
About
Mexican Restaurant
Chipotle Virginia Beach Pembroke is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
1,115 reviews
5 stars
318
4 stars
188
3 stars
92
2 stars
99
1 star
418
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is frequently reported as rude and unprofessional, with many reviews highlighting long wait times and incorrect orders.
Food Quality
Food quality is inconsistent, with numerous complaints about small portions, stale ingredients, and food safety issues.
Cleanliness
The restaurant is often described as dirty, with unclean dining areas and food preparation spaces.
Staff Attitude
Staff members are noted for their lack of friendliness and professionalism, contributing to a negative dining experience.
Order Accuracy
Many customers report issues with incorrect orders, particularly with online and delivery orders.
- JGJesse Grimke2 days ago3.0We love the food…we could do without the bad attitudes of some of the employees. Seems to be a reoccurring theme.
- ZSZion SpitzerNov 7, 20251.0The hispanic girl working 11/7 took everyone’s orders and ignored me i was waiting for 10 mins still ignored then she decides to just talk and joke with her coworkers cause im the only customer in line. another coworker could see i was being ignored after waiting patiently for so long so he jumped in to ask me my order (even tho she was the one taking all the orders in front of me) but at that point i was just over the bad treatment so i just left. Really mindblown by the poor treatment i was given so i went across the street to cava where the food is better & cheaper anyways and the workers are kind and attentive.
- UPUnique PurnellOct 31, 20255.0Daquan is the best chipotle worker I’ve ever ran across he prepares your order like he cares and he’s fast, efficient and polite! That is rare nowadays .
- DFdaniel fieldsOct 30, 20253.0They like reaching over people's food like some weirdos, when they are serving.
- EAEthan AitkenOct 29, 20252.0They filled my bowl up to the brim, which is good. The service was really bad. They kept asking the next person in like to order even though it was crowded near the front. There were so many people ordering at the same time that we didn’t know whose bowl was whose. Eventually when one person said that they would wait because there were too many people, I heard them talking poorly about her in Spanish. Mocking her and making inappropriate gestures. Very unprofessional. I don’t usually care about bad service but this was bad bad.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Virginia Beach Pembroke offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 300 Constitution Dr, Virginia Beach?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Virginia Beach Pembroke offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Virginia Beach Pembroke?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in Virginia Beach accommodating to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers and fosters an inclusive environment.
What payment methods are accepted at Chipotle Mexican Grill Virginia Beach Pembroke?
They accept credit cards and offer gift cards as payment options.
What is the contact phone number for Chipotle Mexican Grill in Virginia Beach Pembroke?
The main phone number is +1 757-671-6460.
Are there nearby places to visit after dining at Chipotle Virginia Beach Pembroke?
Yes, after dining you can visit nearby spots like Voodoo Brewing - Virginia Beach for drinks, Panera Bread for coffee, or Crumbl - Pembroke for desserts.
Could you recommend places near Chipotle Virginia Beach Pembroke for dessert or snacks?
Nearby dessert and snack options include Crumbl - Pembroke, Key West Yogurt Pembrooke, and Stuuff Cakes.
What nearby amenities can help customers visiting Chipotle Virginia Beach Pembroke?
Customers can find AT&T Store for mobile phone needs and UPS Access Point locations for shipping services nearby.