Business Details
About
Mexican Restaurant
Chipotle Landstown Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
638 reviews
5 stars
249
4 stars
111
3 stars
68
2 stars
57
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including inattentive staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned declining food quality, with complaints about blandness, small portions, and stale items.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a messy food preparation area.
Inconsistent Experience
Customers noted that their experiences varied greatly, with some visits being satisfactory while others were disappointing.
Management Problems
Several reviews pointed to poor management and staffing issues, leading to frequent shortages of ingredients and overall dissatisfaction.
- HRHarrison ReynoldsJan 2, 20261.0I ordered the new "protein" bowl with chicken. Made it home to discover maybe 1/4 of the chicken I get at other locations with a normal bowl. I could see the bottom of the bowl with maybe 8 or 9 small pieces of chicken, but mainly romaine lettuce and salsa with a bite size portion of rice, beans, etc. The food was mediocre and its obvious that portion size is a problem at this location after reading the reviews. Save your money, better spent at a taco bell.
- ESEllie ScarlettJan 1, 20261.0Is it in the employee manual or something that you are only to give pick up/delivery orders $3-$4 worth of food? Because under this MOUNTAIN of lettuce was about 4 pieces of steak- for A FIFTEEN DOLLAR BOWL. Some of us have diseases like reactive hypoglycemia, and can’t afford to spend $15 on a bowl to get absolutely RIPPED off because the employees are too lazy to do the portions actually described in the manual- To then have to spend thousands on an ER trip from going into hypoglycemic shock because the customers order didn’t have even CLOSE to the amount of food that she paid for/needed while desperate for food in the middle of a medical crisis 🫶🫶🫶 This isn’t the first or second or third time this has happened with chipotle and a to go order, this is now THE NORM. It’s “what they do” according to every delivery driver in the area. Yall should genuinely be absolutely disgusted with yourselves. Absolutely STEALING from people.
- TRToya RoseJan 1, 20261.0The place was a mess. Trash was all over the floor and table.
- LLLinda LynchDec 13, 20252.0Online order appeared correct except for the Insane amount of sour cream that cooled off and hid other ingredients. At least I didn't have to stand in long order line not a great consolation though
- CFChewie FerrellDec 7, 20251.0Went to this chipotle about 5pm. First entered waited to order while associates were talking. During ordering had to repeat the items I wanted because they weren’t paying attention. Went home to eat and the rice was super mushy with some hard pieces and super bland. Meat was overcooked. Definitely not the location to go to!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Landstown Commons serve?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 3380 Princess Anne Rd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at Landstown Commons offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill?
You can order online through the Chipotle app available on the App Store, or by visiting https://order.chipotle.com/
Is Chipotle Mexican Grill at Landstown Commons LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill at Landstown Commons?
You can reach them by phone at +1 757-468-0170 or via email at VA.2908.LandstownCmn@chipotle.com.
Are there any nearby restaurants I can visit along with Chipotle?
Yes, nearby restaurants include The Casual Pint, The Simple Greek, Melty sandwich shop, Pie-o-neer Pizza Bar, and Max's Restaurant Virginia Beach for Filipino cuisine.
What nearby places can help me discover more food options around Chipotle?
You can check out nearby places like Starbucks for coffee, The Skinny Dip Frozen Yogurt Bar for desserts, and Saladworks for salads and fast food.
Are there any mobile phone stores near Chipotle at Landstown Commons?
Yes, nearby mobile phone stores include AT&T Store, Sprint Store, and T-Mobile, which can be convenient if you need phone accessories or service while visiting.
Does Chipotle at Landstown Commons participate in any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.