Chipotle Lynnhaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food preparation areas.
Ingredient Availability
Customers consistently noted that the location was frequently out of key ingredients, impacting their dining experience.
Portion Sizes
Several reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
TB
Terry Bellamy
2 days ago
1.0
DON’T EAT AT THIS CHIPOTLE ITS VERY DANGEROUS!! I’ve went to this chipotle twice, and both times I’ve ended up with pieces of plastic and stems in my food, and the meat is mostly fat and gristle. I’m never going here again, and I’m reporting them to the health department!! Once might be an accident but twice is carelessness, and there going to cause someone to choke and possible die if this continues to happen.
AW
ashley waldin
3 days ago
1.0
I went in to your restaurant at 2701 n mall drive, va beach va and tried to order 2 kids meals with guacamole. They told me they had no guacamole. I said ok and just got one meal. I got to the check out and can see guacamole on the to go side. I asked the cashier if I can get that guacamole and he said no that's only for mobile orders. I said so if I put a mobile order and sat here for it to be up, I can get guacamole? He said yeah- it's easier for us to tell a person in store no than have someone order online and then have to tell them we dont have it. I laughed and said that's messed up and left with my daughter. I've worked retail and food service so I thought maybe I was the jerk and they were closing soon or something- look it up and they're open til 11. You're telling me in the next 4 hours, you're just going to tell people you dont have guacamole so you dont have to make it? We're vegan and came here specifically for the vegan options- a big one being the guacamole. This is seriously the laziest, worst customer service I've ever gotten.
AD
alejandro Diaz
Nov 17, 2025
1.0
The service was the worse, the food was empty and dry we asked if they can put new stuff and a worker with short hair and purple got mad because we asked and they serve us with a bad mood and the food was cold.
JS
Joanna Saich
Nov 13, 2025
4.0
Food is not fresh and service is inattentive and disinterested. Lack of motivation and poor leadership at this location create poor atmosphere .
EA
Elizabeth Antoine
Nov 9, 2025
5.0
Literally this visit has restored my faith in service and food. The staff today were amazing and the man that made my burrito is the poster child for personal customer service. My (sofritas) burrito was hot and made well. I am pleased with the food, delighted with the service and I will be back!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Lynnhaven in Virginia Beach?
Chipotle Mexican Grill Lynnhaven is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Lynnhaven located?
It is located at 2701 N Mall Dr, Virginia Beach City, Virginia Beach, VA 23452, US.
Does Chipotle Mexican Grill Lynnhaven offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Lynnhaven?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food does Chipotle Mexican Grill Lynnhaven serve?
They serve customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can I earn rewards at Chipotle Lynnhaven?
Yes, by signing up for Chipotle Rewards, you can earn free food and get exclusive offers.
Does Chipotle Lynnhaven accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other options like online orders and gift cards.
What nearby stores can I visit after dining at Chipotle Lynnhaven?
Nearby stores include JCPenney for sunglasses and eye care, White House Black Market for clothing, and DSW Designer Shoe Warehouse for footwear.
Are there any dessert options close to Chipotle Lynnhaven?
Yes, Nestle Toll House Cafe and Chocopita bakery are nearby options for desserts.
What salons and beauty shops are near Chipotle Lynnhaven for a quick appointment before or after a meal?
Hairtastic Salon and bareMinerals Boutiques are nearby for hair and beauty needs.