Customers reported inconsistent food quality, with some praising the taste while others noted blandness and issues with portion sizes.
Customer Service
Mixed reviews on customer service; some found staff friendly and attentive, while others experienced rudeness and poor order handling.
Pricing
Many customers felt the food was overpriced for the quality and portion sizes received.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with food preparation and serving areas.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to special requests.
JM
Jennifer Mattison
Jan 9, 2026
1.0
Ick!!!!
AG
Angela Gardner
Sep 26, 2025
3.0
The guys NEED to come back, i JUST went n spent 13$ for chicken cheesesteak n ff to go. When I got all the way home all I had was pretty much bread n lil chicken...smh. Everytime I go when the guys r working they make big sandwiches....VERY DISAPPOINTED.
RG
Rossy Gutierrez
Jul 28, 2018
2.0
Never buying here again, they were my favorite subs, but the last time I was there at Lynnhaven mall, they did not give me my fries, and I didn't noticed it so I just walk with the tray. Then I heard the cashier yelled "andale". The girl who was giving the food samples gave me the fries. I am hispanic but she didn't have to yelled "andale" . I am not complaining about the food. But I am not going there anymore.
EE
EbbieDebbieTV
May 14, 2018
2.0
The rep who helped me was great. She was attentive and kind helped me with suggestions. The guy who made my sandwich... whole other story! He was rude and fussed at his cashier in front of customers which I think was wrong. He practically tossed my food across the counter and with such a nasty attitude. As a sales professional I will not shop here is he is behind the grill or register.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Lynnhaven Mall?
The restaurant is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?
Currently, Charleys Cheesesteaks at Lynnhaven Mall is closed for delivery, drive-through, pickup, and takeout services.
Where is Charleys Cheesesteaks located?
It is located at 701 Lynnhaven Parkway #FC10, Virginia Beach, VA 23452, USA.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa.
Where can I view the menu for Charleys Cheesesteaks at Lynnhaven Mall?
You can view their menu online at https://order.charleys.com/menu/lynnhaven-mall/.
How can I contact Charleys Cheesesteaks at Lynnhaven Mall?
You can call them at +1 757-340-2757 for inquiries or orders.
What type of restaurant is Charleys Cheesesteaks?
Charleys Cheesesteaks is a sandwich restaurant specializing in cheesesteaks and American fast food.
What nearby dining options are available around Charleys Cheesesteaks?
Nearby you can find BurgerIM for burgers, The Skinny Dip Frozen Yogurt Bar for frozen yogurt, and Cold Stone Creamery for ice cream, all located within Lynnhaven Mall, offering a variety of dining experiences.
Are there nearby shopping stores near Charleys Cheesesteaks at Lynnhaven Mall?
Yes, nearby stores include LOFT for clothing and shoes, Victoria's Secret for lingerie and apparel, Bath & Body Works for cosmetics, and JCPenney for a variety of retail and health services.
What entertainment options can customers enjoy near Charleys Cheesesteaks?
Customers can visit AMC Theatre Lynnhaven Mall for movies or explore GameStop for video games and entertainment, both just steps away from the restaurant.
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