Overall, customer service received mixed reviews; while many praised friendly and helpful staff, some reported rude interactions and unprofessional behavior.
Food Quality
Food quality was generally appreciated, with many customers enjoying the freshness and taste, though there were complaints about undercooked ingredients and missing items.
Cleanliness
The restaurant was often noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect preparations, leading to dissatisfaction.
CP
Curt Payne
4 days ago
5.0
If you’re near Landstown Commons and hungry, just go to Cava and thank me later.
The place is spotless. Like, “your mom would approve” spotless. The staff are consistently friendly, patient, and generous with portions — true professionals in the art of not skimping. And management clearly runs a tight ship because everything flows smoothly, even when it’s busy.
Great food, super clean store, genuinely courteous team. Five stars.
JG
j geiger
5 days ago
5.0
Everyone is so nice and efficient and always has a smile. Excellent customer service.
TC
Tyler Cardenas
Feb 23, 2026
5.0
Cam was so helpful ! It was my first time ordering here and she definitely made the process easy and enjoyable. Will definitely be back
JT
jem Tubera
Feb 11, 2026
5.0
During my lunch break at 12 noon, 2/11/26, I visited the place and it wasn't busy at all. The tall woman who greeted me was unfriendly, grumpy, and impolite. In contrast, Jonathan, who finished filling my bowl, was completely different—he was friendly, smiling, and accommodating to my requests! Jonathan made me feel appreciated as a customer and provided exceptional customer service. Kudos to Jonathan!
NV
Nick Valente
Feb 11, 2026
5.0
CAVA is always good. The food tastes fresh and the bowls are filling with a lot of solid options. The staff was really nice and moved quick, which I appreciate. I’ll definitely be back.