Charles received numerous accolades for his exceptional service, being described as attentive, friendly, and knowledgeable.
Food Quality
Feedback on food quality was mixed; while some dishes were praised as delicious, others were criticized for being bland or poorly prepared.
Staffing Issues
Several reviews noted that the restaurant appeared short-staffed, leading to delays in service and some negative experiences.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the ambiance while others reported unpleasant odors.
Customer Loyalty
Many customers expressed a desire to return, often requesting specific servers like Charles and Ryan, indicating strong customer loyalty.
KL
Kimberly Lushbaugh
3 days ago
5.0
Leethan was a great server tonight in Va Beach! He was very dedicated, professional, funny and had great attention to detail! We will be back to eat here soon!! Thanks for a great dining experience Leethan!!!
SC
Sonja Carvalho
Nov 9, 2025
5.0
We visited for dinner on a Thursday evening. The chicken carbonara and the Italian trio were absolutely delicious. Our server, Charles was extremely attentive and friendly. He even brought me to go drink to the parking lot because I forgot it at the table. This is one of the best dining experiences that I have had from a chain restaurant in a long time. We will definitely be back.
KB
Kris Bostic
Nov 5, 2025
5.0
Stopped in for lunch today. Had the calamari for an appetizer and the Johnny Trio with chicken soup. The calamari was ready within minutes and was delicious, my favorite item on the menu. My server, Charles, was friendly and attentive. I appreciated Charles ensuring everything was made to my liking. The Johnny Trio is a phenomenal deal—pasta, chicken, and steak. The meal and service were exceptional, and I will definitely be coming back again.
CS
Cindy Swoope
Nov 3, 2025
3.0
They are definitely short staffed for today's lunch. I ordered the Italian Sand & Salad. Salad was great. The sand had no tomatoes or pepercinis on it, & barely any onions. Didn't taste Italian. The Meatball sandwich was inedible as the meatballs were spoiled & white in color(yucky). The waitress was super nice & was working her tail off serving all the tables. She was also very apologetic about our food. The hostess was also the bus girl. She would clean the booth seats with a towel & then use that same towel to clean the table tops. Not within health codes.
I did asked the manager if the kitchen staff was new. She said no,... to my surprise. They've got to know their meatballs are spoiled & grossly inedible.
BG
B Gardner
Nov 2, 2025
1.0
I went in there this evening 11/2/25 with the greatest of expectations, as I always do. I unfortunately did not get that experience at all. It smelt like dirty toilet or mop water, the food was very bland, and my friend received a drink that was very watered down. The atmosphere was dismal. The waitress was kind but somewhat inattentive. When she came over to gather our plates she did not ask if there was anything wrong with our not even half eaten plates. Overall the experience was the exact opposite of what we went in for.
Can I order food online from Carrabba's Italian Grill in Virginia Beach?
Yes, you can order online via their delivery website at https://www.carrabbas.com/order/menu/virginia-beach.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's has wheelchair accessible entrances, parking, seating, and restrooms.
Does Carrabba's cater to families and children?
Yes, Carrabba's welcomes families and children and has a children's menu and high chairs available.
What are some nearby places around Carrabba's Italian Grill that customers might visit?
Customers might also visit The Private Stock for shopping, Cheeseburger in Paradise for burgers, and Panera Bread for café and bakery items nearby.
How can nearby transit or attractions help me plan my visit to Carrabba's Italian Grill?
If you're visiting Carrabba's, you might also explore nearby shopping at The Private Stock or grab coffee and pastries at Panera Bread, making it convenient for dining and leisure in the area.
Are there any other dining options close to Carrabba's Italian Grill in Virginia Beach?
Yes, nearby dining options include Cheeseburger in Paradise, which serves burgers, and Panera Bread, known for café and bakery offerings.