Buffalo Wild Wings

3.5
2318 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
101 S Independence Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.5
2,318 reviews
5 stars
857
4 stars
527
3 stars
280
2 stars
159
1 star
495

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted a significant lack of customer service, with many customers waiting excessively for assistance and orders.

Food Quality

Several customers reported issues with food quality, including cold dishes, incorrect orders, and overly salty wings.

Staffing Issues

Many reviews pointed to staffing shortages, leading to slow service and long wait times for both seating and food.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their excellent service and the overall atmosphere during busy events.
  • ZV
    Zachary Varilla
    Jan 1, 2026
    1.0
    Last time I was in I ordered pick up. Arrived around the time estimated to be ready, instead I waited for another hour and a half after the expected time all while watching other orders wait for 30+ minutes come and go, customers waiting to be seated for extended times without being acknowledged. And at most 2 staff on the floor and more people at the bar than seated. But today I decided to give them another chance. But do deliver through the app so if I waited long it at least would be in the comfort of my home, my mistake. Order arrived in a reasonable amount of time considering, but the fries were overcooked, hard and inedible, half the wings I ordered came un-sauced, and other items just missing all together. I’m not going to blame the dasher either as the receipts on to go bags show that things like drinks and amount of bags should be marked and signed off by staff and they were not. And the delivery time was not long enough for poor food quality. I’ve given this location enough try’s but each time I’m either waiting and wasting my time, or getting missing and incorrect orders. Once is an accident. Over and over shows it’s a problem
  • AA
    Alisha
    Dec 30, 2025
    1.0
    I went to B Dubs today around 2:00 PM and observed the most lethal lack of customer service ever. I observed two older women standing at the door for almost 10 minutes before they were assisted. One of the associates, I believe his name was Sean, was standing on the phone, unbothered by the customers that were standing waiting to be assisted. He did not stop his conversation to assist them and left his other associate to take care of the customers. I observed one of the other associates I believe her name of Tink trying to assist the customers that were waiting. She appeared to be seeking assistance from the associate but again he continued to ignore her as he was still on the phone. I observed another associate who was a guy in a black shirt who seemed to not be of any assistance to the associates either as he stayed in the back. He appeared to be maybe a manager. The associate Tink was working to help me while she juggle other tasks and customers. The associate Sean seemed to be too busy to assist me. He was trying to be in people’s conversations and was walking around not doing much of anything. I was trying to order more food for take out but no one else came back to the table. The associate Sean continued to do other tasks and didn’t bother to come check in with me. It was not busy so I am not sure why service was the way that it was.
  • BT
    Bubbles Tv
    Dec 30, 2025
    1.0
    I dined in at this location with a friend for lunch and I was greeted which took a while and was sat in a booth. I had to wait a while for someone to cover to take the order. A young man by the Sean took my order after 30 minutes of waiting due to him taking a phone call at the front counter which caused me to lose patience. I was very upset and the manager Tink was very kind and understanding about the situation. She made sure to take care of me and my friend while Sean walked around the restaurant offering no help. Sean walked over to the other side of the restaurant multiple times while Tink took care of guest, took orders, ran orders (including take out), and dealt with other complaints that were being filed against Sean. I asked Tink if she was okay due me noticing how hard she was working. She stated that she was fine which made me grow concern for her. Sean was not a pleasant young man and was very helpful. I couldn't believe that no one helped the manager at all!
  • KM
    KYLE MISURA
    Dec 28, 2025
    1.0
    By for the worst restaurant experience I have ever had. The waiter looked like they could’ve cared less about her job. After waiting for 10 minutes sitting we finally got our drink orders and wings put in. After confirming boneless wings the order was put in. Wings came out in 20 minutes and were the wrong kind (there is a price difference). After waiting about another 30 ish minutes after not seeing the server we asked for our wings to go. After paying $45 for an attitude and 4 drinks just save your money and go somewhere else. The manager also was no help.
  • AZ
    Adding spice with Zo
    Dec 16, 2025
    1.0
    Didn't get a server or drinks we were sitting for 30 minutes and it was my mother's birthday and we weren't even acknowledged,he was more concerned of cleaning tables and waiting for the kitchen to get food ready for previous tables and had the odacity to walk past our table after delivering food and looked us in the eye w/o a proper acknowledgement or service,its the holiday season and they should be properly staffed and have better customer service

Frequently Asked Questions About Buffalo Wild Wings

What are the operating hours of Buffalo Wild Wings in Virginia Beach?

Buffalo Wild Wings in Virginia Beach is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 2:00 AM.

Where is Buffalo Wild Wings located in Virginia Beach?

It is located at 101 S Independence Blvd, Virginia Beach, VA 23462, USA.