Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported poor customer service, including rude staff and long wait times.
Food Quality
While many enjoyed the food, there were numerous complaints about food being dry, old, or not meeting expectations.
Pricing Concerns
Several customers found the prices to be high relative to the portion sizes and quality of food.
Drive-Thru Experience
The AI-driven drive-thru was criticized for being slow and frustrating, with some customers preferring human interaction.
Positive Staff Interactions
Despite the issues, some reviews highlighted friendly and attentive staff members who provided good service.
HR
Henry Richardson
2 days ago
1.0
This ai drive through has been an issue everytime. I am debating on never going again with how bad it is. First off I got the wrong food. Only half my order was right. I order chick strip combo with Mac and a chicken biscuit combo with mash. Ended up getting an egg and cheese biscuit with mash and a chicken biscuit with my Mac. It also took me 3 minutes of sitting to order and still gets it wrong. I ask the attendant in the window how often they get complaints because of the ai order system and she said constantly. It’s sad but this kills the convenience of a drive through. I’m probably going to go somewhere else moving forward unless I am willing to walk in but again that defeats the purpose of having a drive through for convenience.
TD
Thomas DuVal
Jan 3, 2026
2.0
AI drive through needs to go. Takes way more time than it should with a human.
I got 2 fries and a chicken biscuit and it was almost $20. Insane.
GA
Gina Ambrose
Jan 1, 2026
4.0
The automated drive through...I find annoying. But the food was good!
CM
Curtis Morrison
Dec 28, 2025
2.0
Food was great as always, but very disappointed that my 12 meal deal was 1/4 just wings. The mash potatoes and gravy had no gravy and sweet tea had no sugar. Have been here many times and this is first time you guys have let me down.
AG
Alex Gamsby
Dec 20, 2025
1.0
So I’ve been there in the past and stopped going for a bit after I had some bad food there. I tried going there tonight and I sat at one drive thru for 10 minutes and then I had someone pull up at the drive thru next to me and immediately had their order taken. No one talked to me or tried to take my order. I just left.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 5753 Northampton Blvd, Virginia Beach?
The store is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles provides both takeout and delivery services for customer convenience.
Can I order Bojangles food through a mobile app?
Yes, you can order food using the Bojangles app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles have a drive-through and seating options?
Yes, this location features a drive-through and indoor seating but does not have outdoor seating.
Is there free Wi-Fi available for customers at Bojangles?
Yes, Bojangles offers free Wi-Fi for customers dining in.
What nearby places can I visit around Bojangles at Northampton Blvd?
Nearby places include Western Union for money transfer services, Red Roof Inn hotel for accommodation, Dunkin Donuts for coffee and bakery items, and Champs Sports Bar and Grill for additional dining options.
Are there nearby gas stations close to Bojangles for refueling?
Yes, Exxon & Mobil Stations, bp, Gulf, and 7-Eleven gas stations are located near Bojangles at 5753 Northampton Blvd.
What other food options are available near Bojangles?
Other nearby food establishments include Hardee's, Hansang Korean Restaurant, and Dunkin Donuts offering a variety of fast food and dining experiences.