Bojangles

4.2
2170 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5753 Northampton Blvd, Virginia Beach, VA
23455, United States

Hours

Reviews

4.2
2,170 reviews
5 stars
1,163
4 stars
562
3 stars
234
2 stars
85
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff and long wait times.

Food Quality

While many enjoyed the food, there were numerous complaints about food being dry, old, or not meeting expectations.

Pricing Concerns

Several customers found the prices to be high relative to the portion sizes and quality of food.

Drive-Thru Experience

The AI-driven drive-thru was criticized for being slow and frustrating, with some customers preferring human interaction.

Positive Staff Interactions

Despite the issues, some reviews highlighted friendly and attentive staff members who provided good service.
  • HR
    Henry Richardson
    2 days ago
    1.0
    This ai drive through has been an issue everytime. I am debating on never going again with how bad it is. First off I got the wrong food. Only half my order was right. I order chick strip combo with Mac and a chicken biscuit combo with mash. Ended up getting an egg and cheese biscuit with mash and a chicken biscuit with my Mac. It also took me 3 minutes of sitting to order and still gets it wrong. I ask the attendant in the window how often they get complaints because of the ai order system and she said constantly. It’s sad but this kills the convenience of a drive through. I’m probably going to go somewhere else moving forward unless I am willing to walk in but again that defeats the purpose of having a drive through for convenience.
  • TD
    Thomas DuVal
    Jan 3, 2026
    2.0
    AI drive through needs to go. Takes way more time than it should with a human. I got 2 fries and a chicken biscuit and it was almost $20. Insane.
  • GA
    Gina Ambrose
    Jan 1, 2026
    4.0
    The automated drive through...I find annoying. But the food was good!
  • CM
    Curtis Morrison
    Dec 28, 2025
    2.0
    Food was great as always, but very disappointed that my 12 meal deal was 1/4 just wings. The mash potatoes and gravy had no gravy and sweet tea had no sugar. Have been here many times and this is first time you guys have let me down.
  • AG
    Alex Gamsby
    Dec 20, 2025
    1.0
    So I’ve been there in the past and stopped going for a bit after I had some bad food there. I tried going there tonight and I sat at one drive thru for 10 minutes and then I had someone pull up at the drive thru next to me and immediately had their order taken. No one talked to me or tried to take my order. I just left.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the operating hours for Bojangles at 5753 Northampton Blvd, Virginia Beach?

The store is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.