Ben & Jerry’s

4.2
820 reviews
Ben & Jerry's Virginia Beach ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Virginia Beach ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
2510 Atlantic Ave, Virginia Beach, VA
23451, United States

Hours

Reviews

4.2
820 reviews
5 stars
453
4 stars
194
3 stars
87
2 stars
33
1 star
53

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious and fresh ice cream, highlighting a wide variety of flavors and options, including non-dairy selections.

Service Experience

While many reviews noted friendly and efficient service, there were significant complaints about poor customer service experiences, including instances of rudeness and discrimination.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices of ice cream, often feeling that the cost was not justified by the portion sizes.

Cleanliness and Location

The shop was frequently described as clean and well-maintained, with a convenient location near the beach, making it an attractive stop for visitors.
  • TW
    Tracie Wallace
    Sep 5, 2025
    5.0
    Salted Carmel was delicious. Large scoops do quick service!
  • EP
    Ethan Pae
    Aug 26, 2025
    5.0
    Fantastic place for a sweet treat. They have a wide range of selections, plenty of seating, and friendly staff. Their ice cream is to DIE for, and don’t even get me started on those delectable waffle cones. It’s also close to the beach and boardwalk so right after grabbing some ice cream you can go ahead and check those spots out. The location is very convenient, close to other shops and tourist attractions. Ben and Jerry’s has got to be one of the BEST ice cream places I have ever tried.
  • JF
    jazz fulfilled
    Aug 9, 2025
    5.0
    My son got the marshmellow icecream and was so happy to enjoy it, so excited in fact- that he promptly dropped it. The Kind Young person on the night of August 7 2025- Helped him get a new scoop and did so with kindness and a smile. A little kindness goes a long way. And made my sons day- he came home and told grandma(s) how good his ice-cream was and how nice the person was that gave him a second chance lol Good job to the employee and good job to the management who hired them. Please keep them! Please give them a raise!
  • JM
    Jacob Mccumbers
    Aug 5, 2025
    2.0
    Their small ice cream is so expensive and you get 2 tiny scoops. I would not recommend buying ice cream from them again. Go to a different location on Atlantic Ave.
  • IC
    Isaac Replogle (American Consumer)
    Apr 18, 2021
    4.0
    Great ice cream! A bit expensive.

Frequently Asked Questions About Ben & Jerry’s

What type of ice cream flavors can I find at Ben & Jerry's Virginia Beach?

You can enjoy euphoric Ben & Jerry's flavors served the way they were back in 1978, including non-dairy options, chunks & swirls, and hand-packed pints.

What are the opening hours of Ben & Jerry's in Virginia Beach?

Ben & Jerry's is open daily from 10:00 AM to 10:00 PM.