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Arby's

4.0
(1028 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4305 Silverleaf Dr, Virginia Beach, VA
23462, United States

Hours

Reviews

4.0
1,028 reviews
5 stars
497
4 stars
253
3 stars
116
2 stars
61
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and tasty meals.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times.

Staff Friendliness

Despite service issues, many customers praised the friendliness and professionalism of the staff.

Cleanliness

The restaurant was generally noted for being clean and well-maintained.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
  • BB
    Brian
    Feb 16, 2026
    1.0
    Whenever I want fast food, I eat in because fast food in general is mediocre at best but if you take it to go then it’s nasty. I went in and got the Hawaiian fish sandwich combo and an apple turnover. Everything was cold! The fish, the fries, and the apple thing. I ate it because I was starving and I don’t send food back because I don’t trust what the employee might do to it. So either I ask for refund or I just walk away and take the loss, not going to chance it.
  • TW
    Tammy Wiseman
    Feb 9, 2026
    3.0
    Normally, I love this site. Unfortunately, this trip they didn't have any roast beef. It was going to be about a 25 to 30 minute wait. Otherwise, I've always had good food and service.
  • BH
    Bill Hudgins
    Jan 26, 2026
    5.0
    Best fast food Sandwiches and Fry's
  • MJ
    Matthew Jones
    Jan 10, 2026
    1.0
    Whoever working tonight doesn't know how to read or just sucks as a whole. How are you gonna make a beef and cheddar and not put any cheese on it. No side order of fries and no sause. 10 out of 10 never ordering from yall again.
  • CH
    christine howell
    Jan 7, 2026
    1.0
    I already complained on several different levels with the Arby’s corporation and no one bothered to call me back. I went in to my regular Arby’s and I had received some coupons that I was planning on using. My niece and I walked in and got in line and there’s one person in front of us so we were waiting patiently. Some women, who never identified herself, started yelling across the counter from us, that those coupons were not supposed to be issued and therefore she probably couldn’t honor them. Please understand that we had not even gotten a chance to place our order yet and this crazy woman is yelling at us! I was infuriated and would have complained right there but I am pretty sure that she was the manager! And our food tasted like cardboard! And it was cold when we got it. Fortunately, the woman was able to honor the coupons after all.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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