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Arby's

4.1
(446 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
757 First Colonial, Virginia Beach, VA
23451, United States

Hours

Reviews

4.1
446 reviews
5 stars
260
4 stars
82
3 stars
38
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned food safety concerns, including undercooked items and instances of food poisoning.

Staff Attitude

Mixed feedback on staff friendliness; some customers praised individual employees while others reported rudeness and lack of attention.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out unprofessional behavior, such as smoking near the dining area.
  • MW
    Melissa Wathen
    Jan 31, 2026
    1.0
    I ordered a combo meal in the drive thru and asked for a specific condiment for my fries. I also ordered some sliders as well. Got home all my sliders were missing and I didn’t have the specific condiment for my fries. I took the meal back to the restaurant and when I got there, the employee had his back to the register, leaning his buttocks on the counter on his smart phone and when I said hello, excuse me, he literally walked away from me And started doing another task. Granted he was wearing earbuds so he probably didn’t hear me. When I finally got someone’s attention, I started explaining the situation and the manager came over and took over rectifying everything when I got my food back still didn’t have the condiment that I requested now the fries were gone and I got two sandwiches and four sliders. At this point, I was just tired from working an 12 hour shiftand cold and just wanted to go home so I left. This was my second chance Arby’s trip because I had a bad scenario last time I went to Arby’s and this solidified it for me. I am never eating at Arby’s again
  • KK
    Kayla Keller
    Jan 30, 2026
    1.0
    Slowest drive thru that I’ve been to. Staff was friendly but did not listen when taking orders. Both meals were completely wrong and it took over 20 mins just to get the food.
  • AM
    Ariana Martini
    Jan 23, 2026
    1.0
    The food gave my great Aunt food poisoning. Within 5 minutes we had to pull off of the road for her to throw up. If you want instant epicac, this is the place to go.
  • RE
    Ryan E
    Jan 4, 2026
    1.0
    Expect to be met at the drive thru with a “be right with you” and a 90 second wait at the speaker before you can order, while your freeze with your window down. This was after 2 cars ahead of me did the same thing. After 5 minutes in the drive thru (that only had 2 cars this entire time) I left without ordering. Greatly understaffed. I can’t imagine the wait if there were more than two cars in the drive thru.
  • RW
    Robert Whitehead
    Dec 29, 2025
    5.0
    Great Arby's. Nice and fast and always fresh...

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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