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Arby's

3.7
(1229 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4800 Virginia Beach Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.7
1,229 reviews
5 stars
490
4 stars
270
3 stars
226
2 stars
95
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, especially in the drive-thru, with some waiting over 30 minutes.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, with several noting that the quality has declined.

Cleanliness

Numerous reviews mentioned that the restaurant was dirty, with issues such as sticky tables and unsanitary conditions.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Order Accuracy

Several customers expressed frustration with incorrect orders and missing items, indicating a lack of attention to detail.
  • TS
    Tye Styles
    Feb 25, 2026
    5.0
    Food is good. No entertainment though. Sad
  • AA
    Alex
    Jan 21, 2026
    1.0
    As an Uber driver they held up my night. After driving 10min to get to the location I spent over 30 min waiting for the order which was nothing but a combo
  • KW
    Karl Williams
    Jan 10, 2026
    1.0
    Placed a mobile order, went to pick up the mobile order and had one car in line in front of me. 30 minutes later and multiple other customers getting their food I finally got mine. Got it home and everything was cold and disgusting. Should have driven a little farther and gone to the one on Independence.
  • SD
    Sir Dan
    Jan 8, 2026
    1.0
    Slowest fast food I've ever seen. 10+ minutes for a basic combo with NO ONE else in line inside or the out. 11:45am on a Thursday. This location is terrible.
  • IW
    Iyanna Woodley
    Dec 7, 2025
    1.0
    Food was disgraceful, even the cheese sauce for the fries were nasty. Apple pie shake DEFINITELY WAS GOOD . Overall rating 2/10

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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