Arby's

3.7
1223 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4800 Virginia Beach Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.7
1,223 reviews
5 stars
486
4 stars
269
3 stars
226
2 stars
95
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff for being polite and helpful, while others reported rude behavior and long wait times.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and hot meals, while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and lack of restroom facilities.

Operational Issues

Frequent complaints about slow service, incorrect orders, and operational inefficiencies, particularly in the drive-thru.

Atmosphere

The restaurant's atmosphere was criticized for being outdated and uninviting, with issues like loud music and a need for renovations.
  • KW
    Karl Williams
    2 days ago
    1.0
    Placed a mobile order, went to pick up the mobile order and had one car in line in front of me. 30 minutes later and multiple other customers getting their food I finally got mine. Got it home and everything was cold and disgusting. Should have driven a little farther and gone to the one on Independence.
  • SD
    Sir Dan
    4 days ago
    1.0
    Slowest fast food I've ever seen. 10+ minutes for a basic combo with NO ONE else in line inside or the out. 11:45am on a Thursday. This location is terrible.
  • JJ
    Joe
    Dec 9, 2025
    3.0
    Very polite, food was good, been a long time since ive been there...
  • IW
    Iyanna Woodley
    Dec 7, 2025
    1.0
    Food was disgraceful, even the cheese sauce for the fries were nasty. Apple pie shake DEFINITELY WAS GOOD . Overall rating 2/10
  • JP
    Jessica P
    Dec 6, 2025
    2.0
    Food good, service is always terrible in the drive thru