Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, especially in the drive-thru, with long wait times and unacknowledged orders.
Food Quality
Mixed reviews on food quality; some items were served cold or overcooked, while others were praised as fresh and tasty.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Cleanliness
The restaurant was noted for being clean, but there were also reports of food safety issues and unclean equipment.
Staffing Issues
Many reviews mentioned being understaffed, leading to delays and poor service.
VG
virginia gilliard
Feb 7, 2026
1.0
Service is very slow. Saturday evening and not much service. Been in the drive thru for 45 mins. 3 cars before me. Watch 3 other cars leave due to the slowness. When you pull up, you’re not acknowledged to even to please hold, just sitting there. Looks like they are taking one vehicle at a time for orders, cook the food and payment before taking the next customer. When finally putting my order was told that there was no corn beef for the Ruben (second time at this location) and then when asking for the chicken cordon Bleu, didn’t have that either due to recall. Left the drive thru
KV
Kathleen Victoria
Feb 2, 2026
3.0
Very slow service. The chicken sandwich was overcooked, but the fries and mozzarella sticks were good. The dining room was cold, while the restrooms and vestibule had heat.
BN
B N
Jan 9, 2026
2.0
Went here last night and got the $7.99 box. The guy at the window was very nice. Had to wait for the food, so you'd think it would've been hot and fresh. The fries were fairly fresh..but the mozzarella sticks were cold and dry. They're supposed to be hot and stringy with the cheese. The dessert roll was also cold. My roommate came a little after I did and she got the same thing and had to wait. She bit into her mozzarella sticks and frowned and I said yep, same!! Her dessert roll was hot and the rest was cold. I hadn't ate at an Arby's in a long time and had been saying we needed to try it...but, I think I'm over that now!
TF
T Fisher
Dec 20, 2025
1.0
Never been so upset with a fast food restaurant!!! The sandwiches already dry! To order $19 worth of while you working it comes with not 1 napkin, condiments nothingggggg after selecting every comment they have sandwich so dry i can’t even eat it
AN
Alan Nugent
Oct 18, 2025
2.0
Food is average Arby's but I definitely watched a worker re-fry old food.