Many customers praised the friendly and helpful staff, although there were some complaints about rudeness in the deli department.
Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Product Quality
There are mixed reviews regarding product quality, particularly with produce and deli items, with some customers reporting issues with freshness.
Checkout Experience
Customers expressed frustration with self-checkout processes and inconsistent staffing at manned registers, leading to longer wait times.
Stock Availability
While some customers found the store well-stocked, others reported frequent empty shelves and low stock on certain items.
EM
Elder M.D.Angel
Feb 9, 2026
1.0
Manager moves weird. I didn't like that stare down or unpleasant interaction after I walked past him. It's like he was looking for something negative to say or react with.
RL
Raven Love
Feb 8, 2026
3.0
Had to stay there for 2 hours because our car broke down. This place is cool, they restock often and have good chocolate. The employees can be very rude or very nice. The stuff her is relatively cheap and has a good selection. The store is a good size and has many options for you. Some things are very expensive, like a small coloring book was 10 dollar and the sales for not all that great. Overall, I would come here agian and but I would not stay for long.
AR
Aiyana Rouse
Jan 12, 2026
1.0
I strongly dislike a place that can not keep up with consistency!! Also you manger take your Job too seriously take a step back and realize where you are at and the current environment this country is in. You don’t know what people are dealing with outside of your store. Also logically if i have a damaged card meaning its in a condition where its not usable like it’s ripped why would i carry that around especially if you offer the option to enter the information another way or what if i was in the process of ordering a new card how can i show a card i dont physically have because of damage/in the process of ordering a new one.If you did once why not continue to follow suit.
TJ
Thomas Johnson
Nov 13, 2025
5.0
Good place to shop,some great deals and friedly,helpful associates in the store.
TH
Trish Holland
Nov 12, 2025
5.0
Great meat dept ..always fresh..and fully stocked.great customer service with a smile
What are the opening hours of Food Lion at Kempsville Plaza?
Food Lion at Kempsville Plaza is open every day from 6:00 AM to 11:00 PM.
Where is Food Lion located in Virginia Beach?
Food Lion is located at 5277 Princess Anne Road, Kempsville Plaza, Virginia Beach, VA 23462, USA.
Does Food Lion at Kempsville Plaza offer wheelchair accessible facilities?
Yes, Food Lion has a wheelchair accessible entrance and parking available for customers.
Can I pay with a debit card or mobile payment at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments along with other payment methods.
Does Food Lion sell organic and prepared food products?
Yes, Food Lion offers organic products and also sells prepared food items.
Does Food Lion provide any rewards programs?
Food Lion has a Shop & Earn Rewards Program which you can join to start saving today.
What nearby stores can I visit while shopping at Food Lion in Kempsville Plaza?
Nearby stores include Dollar General, Blue Rhino Propane Exchange, and DeSigns print shop, which you might find convenient for additional shopping needs.
Are there dining options near Food Lion at Kempsville Plaza?
Yes, nearby dining options include Jumbo Chinese Restaurant, Coastal Cafe, Mesob Cafe, Pizza Hut, and Jax Place for a variety of cuisines.
Where can I find beauty and personal care services near Food Lion?
Nearby beauty services include The LaRue Hair Studio, Professional Nails, Eyebrow Center, K & M Barber and Beauty Salon, and Exclusive Clientele beauty and spa.
Is there public restroom access at Food Lion Kempsville Plaza?
Yes, Food Lion provides public restrooms for customer use.
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