Many customers praised the friendly and helpful staff, although some reported issues with deli service.
Cleanliness
The store is frequently described as clean and well-organized.
Product Quality
There are mixed reviews on product quality, with some customers noting issues with produce and deli items, while others appreciated the freshness of certain departments.
Checkout Experience
Customers expressed frustration with self-checkout lines and the lack of manned registers, although some found the self-checkout efficient.
Stock Availability
Several reviews mentioned inconsistent stock levels, with some customers frequently encountering empty shelves.
AR
Aiyana Rouse
1 day ago
1.0
I strongly dislike a place that can not keep up with consistency!! Also you manger take your Job too seriously take a step back and realize where you are at and the current environment this country is in. You don’t know what people are dealing with outside of your store. Also logically if i have a damaged card meaning its in a condition where its not usable like it’s ripped why would i carry that around especially if you offer the option to enter the information another way or what if i was in the process of ordering a new card how can i show a card i dont physically have because of damage/in the process of ordering a new one.If you did once why not continue to follow suit.
TJ
Thomas Johnson
Nov 13, 2025
5.0
Good place to shop,some great deals and friedly,helpful associates in the store.
TH
Trish Holland
Nov 12, 2025
5.0
Great meat dept ..always fresh..and fully stocked.great customer service with a smile
AS
Angel Santos
Aug 29, 2025
5.0
Great place to shop and save. Become a MVP member.
JH
James Hordinski
Aug 25, 2025
2.0
This is our neighborhood grocery store and we use them way more than anyplace else. This review is really about their Deli Staff. The overall store and staff are awesome. They are courteous helpful and always pleasant except when it comes to the deli. This past weekend makes the second time we have had an issue with the deli employees. If you do not want what is already sliced they simply ignore you and got to the back and essentially hide until you give up. This last incident I watched them look from the back of their work area as to see if we were still there (BTW this at 4:56 pm on Friday). Like I previously stated, everything else about this store is great but the deli would get a rating of zero stars if I could call just them out. Thank goodness there are other options close by.
What are the opening hours of Food Lion at Kempsville Plaza?
Food Lion at Kempsville Plaza is open every day from 6:00 AM to 11:00 PM.
Where is Food Lion located in Virginia Beach?
Food Lion is located at 5277 Princess Anne Road, Kempsville Plaza, Virginia Beach, VA 23462, USA.
Does Food Lion at Kempsville Plaza offer wheelchair accessible facilities?
Yes, Food Lion has a wheelchair accessible entrance and parking available for customers.
Can I pay with a debit card or mobile payment at Food Lion?
Yes, Food Lion accepts debit cards and mobile NFC payments along with other payment methods.
Does Food Lion sell organic and prepared food products?
Yes, Food Lion offers organic products and also sells prepared food items.
Does Food Lion provide any rewards programs?
Food Lion has a Shop & Earn Rewards Program which you can join to start saving today.
What nearby stores can I visit while shopping at Food Lion in Kempsville Plaza?
Nearby stores include Dollar General, Blue Rhino Propane Exchange, and DeSigns print shop, which you might find convenient for additional shopping needs.
Are there dining options near Food Lion at Kempsville Plaza?
Yes, nearby dining options include Jumbo Chinese Restaurant, Coastal Cafe, Mesob Cafe, Pizza Hut, and Jax Place for a variety of cuisines.
Where can I find beauty and personal care services near Food Lion?
Nearby beauty services include The LaRue Hair Studio, Professional Nails, Eyebrow Center, K & M Barber and Beauty Salon, and Exclusive Clientele beauty and spa.
Is there public restroom access at Food Lion Kempsville Plaza?
Yes, Food Lion provides public restrooms for customer use.