Subway

3.7
189 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vinton Subway® Restaurant at 987 Hardy Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
987 Hardy Rd, Vinton, VA
24179, United States

Hours

Reviews

3.7
189 reviews
5 stars
87
4 stars
41
3 stars
13
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rudeness and poor service.

Food Quality

Many reviews highlighted issues with food quality, including stale bread, brown lettuce, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, such as dirty tables and unclean bathrooms, impacting their dining experience.

Order Accuracy

Numerous complaints were made about incorrect orders, particularly with online and app orders, leading to customer dissatisfaction.

Management Issues

There are concerns regarding management and staff training, with some customers feeling that the staff lacked proper supervision and training.
  • JT
    Jessica Turner
    Dec 27, 2025
    5.0
    Awesome staff!!!
  • EV
    Ethel Johnson Vogt
    Dec 13, 2025
    5.0
    I was at the Vinton VA subway today for take out lunch for 2. I ordered the first and she was preparing my tuna sub. When she asked what kind of cheese, I said I couldn't have cheese. She asked if I have allergies. I said, yes, alpha gal. She immediately took her gloves off, washed her hands, went to get another knife, asked her coworker not to touch it, regloved, got out a fresh bun and made my sub. I was diagnosed with Alpha gal in July and this is the BEST, OVER THE TOP customer service I've had in a restruant since being diagnosed. Give her a raise! And thanks Subway for being aware and looking after customer allergic diets.
  • MH
    marlayna hubbard
    Nov 7, 2025
    1.0
    if i could give this place a 0 star i would. i went there the other day for the first time, and for one when the guy was making my sub he sneezed then didnt change his gloves and proceeded to touch my food. which when i said something he shrugged it off and didn’t care on top of that the lettuce was brown and the tomato’s were mush. the staff was very rude and when i asked for a manager there wasn’t one present. i do not recommend going here AT ALL. its very unsanitary and the tables looks horrendous. crumbs everywhere all over the floor and tables. please do not go here.
  • DD
    Dean
    Nov 7, 2025
    1.0
    The staff was rude one of them coughed in my sub there was no manager there the table was not wiped down there were still crumbs all over them and the lettuce was brown and the tomatoes were mush DO NOT COME HERE this is easily the WORST subway I have ever been too.
  • CB
    Christopher Bond
    Nov 6, 2025
    5.0
    Very friendly staff and fast service. Will be returning again.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Vinton?

The Subway restaurant is located at 987 Hardy Rd, #8, in Lake Drive Plaza, Vinton, VA 24179.

What are the operating hours of this Subway restaurant?

The restaurant is open Monday to Wednesday and Sunday from 9:00 AM to 10:00 PM, and Thursday to Saturday from 9:00 AM to 11:00 PM.