Pizza Hut

3.7
462 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1060 By Pass Road in Vinton, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1060 By Pass Road, Vinton, VA
24179, United States

Hours

Reviews

3.7
462 reviews
5 stars
230
4 stars
77
3 stars
45
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times for food, unprofessional staff behavior, and incorrect orders.

Management

Feedback indicates inconsistent management quality, with some praising individual managers while others criticized overall management practices.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect orders.

Staff Performance

Some staff members received praise for their professionalism and friendliness, but there were also reports of rude behavior and lack of attention to customer needs.
  • CC
    Christian Villalobos Colaso
    4 days ago
    1.0
    Have had issues the last 3 times we’ve ordered. Last order pizza was over an hour late, cold pizza, incorrect drink and desert was substituted. Delivery was outsourced to DoorDash. DoorDash driver stated Pizza Hut does NOT roll over the driver tip to them so I had to tip TWICE. I contacted Pizza Hut and was told someone would get back with me. No one ever did. Chat support said they escalated it to a next tier agent and someone would call. No one ever did. Today I get a generic email about “your feedback allows us to improve blah blah blah”. Our pizza was cold, they must of ran out of 2 liter Pepsi because we got Mountain Dew instead and instead of cinnamon stix we got cookie which we didn’t want. I can’t get anyone to contact me as the store number transfers me to a call center that does not help. I simply would like a refund or partial at least and it seems impossible. More upset about me having to tip my Delivery Driver twice and Pizza Hut holding onto the original tip that was given on the Pizza Hut app.
  • WG
    William goodson
    6 days ago
    1.0
    Food definitely going down hill got home with pizza and it literally stuck to bottom of box. I called they told me bring back to them. I don't want to drive then wait for remake. She told me if I wanted my food correct only way or stick into refrigerator and bring next time. So its gonna become a science project that's how often I go there
  • GD
    George DAVIS
    Dec 18, 2025
    5.0
    The store manager is awesome. Even though she is the only one making pizzas. She has the best attitude and attention to detail. Her name is Chantel. There needs to be more workers like her. She should be considered a asset. Her team even though they were just a few. They work awesome together. Good job guys......
  • LA
    Laurel Alderman
    Dec 14, 2025
    1.0
    Horrible experience multiple times. Takes forever for food even when the website tells me that my food is ready. Our food was over an hour late. Just go to dominoes and save yourself the time and annoyance. Unprofessional staff that is never on task. They clearly don't care to keep up with orders in a timely manner.
  • HB
    Hunter Bruner
    Dec 11, 2025
    1.0
    The store was not being run well and the woman running the register did not explain things well whatsoever. Pizza was supposed to be ready by 7:09 and it is 7:21 currently... No pizza yet. This location is usually very good, but this experience was beyond sub par. The lobby is full of frustrated customers and there has been no form of compensation or apology.

Frequently Asked Questions About Pizza Hut

What are the delivery hours for Pizza Hut at 1060 By Pass Road in Vinton, VA?

Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I order pizza for pickup or curbside at this Pizza Hut location?

Yes, Pizza Hut offers in-store pickup and curbside pickup services.