McDonald's

3.8
2331 reviews
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Business Details

809 Hardy Rd, Vinton, VA
24179, United States
(540) 345-9291
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
809 Hardy Rd, Vinton, VA
24179, United States

Hours

Reviews

3.8
2,331 reviews
5 stars
1,008
4 stars
553
3 stars
372
2 stars
144
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

Many reviews highlighted issues with food quality, such as cold items and incorrect orders.

Operational Hours

While the location is advertised as 24 hours, several customers noted inconsistent opening times and service availability.

Staff Attitude

There were numerous complaints about staff being unhelpful or unfriendly, particularly during late-night shifts.

Positive Experiences

Despite the negative feedback, some customers praised the speed of service and the quality of food on certain occasions.
  • MV
    Mister V
    4 days ago
    5.0
    This is the best McDonald's in the county. They are always on point. Sometimes the app glitches or they get an order wrong, but they always fix it. Whenever I've had an issue management has handled it promptly and politely. I appreciate good service and you'll definitely get it at the Vinton McDonald's.
  • PP
    Pappoose
    Nov 17, 2025
    1.0
    Had a Mcdonald's monopoly for a free fry. Skylar , cashier said, I could use it but would not process. The shift manager Meagan said, it expired . I stated, online states, can use till November 23rd. Meagan acting rude, jerked the free fry piece out of my hand, threw the puzzle piece in trashcan by front cash register and told Skylar, just give it to her. This was Saturday, November 15th at approximately 430pm. Camera will show interaction. I will NOT go to this Mcdonald's again if I see this shift manager in there!!!
  • TB
    Terri Bush
    Nov 13, 2025
    3.0
    Please get more efficient with your drive thru. It’s nothing for me to be sitting in one lane while 3-4 cars go through in the other lane and I’m still waiting for someone to come on the speaker. It’s very frustrating. I’m not sure if the employee working that speaker isn’t paying attention or they’re trying to multitask but whatever it is, it really needs attention. Other than that everything else is fine. Thank you!
  • CC
    CR
    Oct 30, 2025
    4.0
    Open all night one of the few major plus
  • IG
    Ian Goodwin
    Oct 9, 2025
    1.0
    This used to be the best mcdonalds in the roanoke area ,now the foods ALWAYS cold it's usually wrong , and the people have an attitude from the time they answer the drive thru 90% of the time.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Vinton, VA?

McDonald's in Vinton, VA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.