Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While many enjoyed the food, there were consistent complaints about freshness and quality, particularly with specific items like chicken tenders and chili.
Cleanliness
Several reviews mentioned the need for renovations and improvements in cleanliness, with some customers noting unsanitary conditions.
Positive Experiences
Despite the issues, some customers praised the friendly staff and enjoyed their meals, highlighting good experiences with specific team members.
AR
Alison R
Dec 17, 2025
5.0
Clean and polite service
JM
Jo Merk
Dec 17, 2025
4.0
Good staff fast service. The food is really good!
SF
Steve Fry
Nov 21, 2025
2.0
It's kind of a dump. With as much as Wendy's charges for thier food, you think they could have cleaned this place up at least once in the last 20 years. The "new" chicken tenders were pretty dry and I got the squirts about hour later. The Fries were really good though. Service was weak; no greeting or thank you at the window. They forgot the sauce for the tenders. It was an overall disappointment.
PS
Phillip Saunders
Oct 3, 2025
1.0
The older staff here usually provides great customer service BUT these kids working after school need to learn some respect. I don’t even say “what” repeatedly to my Elders and I’m a grown man. If you can’t understand someone’s order a simple “Sir can you repeat your order” is sufficient. You don’t say “what” to me. I worked those positions as a young man and I couldn’t imagine that behavior and tone being tolerated. LEARN FROM THE OLDER STAFF.
PS
Paint Service
Sep 30, 2025
1.0
Gente amargada atienden de una manera mal educada deberían de buscar trabajadores adecuados y que atiendan de una manera bien hecho no volvería a comer ahí ni de paso
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Vienna, VA?
The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this Wendy's location in Vienna serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery from Wendy's Vienna?
You can order via the Wendy's app or online at order.wendys.com by selecting the Vienna location.
What payment methods are accepted at Wendy's in Vienna?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's Vienna location currently hiring?
To check current jobs, visit the Wendy's Careers page and search for openings in Vienna, VA.
Where is Wendy's in Vienna located?
Wendy's is located at 411 East Maple Ave, Vienna, VA 22180, USA.
How can I contact Wendy's Vienna for questions or feedback?
Call (703) 242-7332 or reach out via Wendy's Contact page or Customer Satisfaction Survey online.
What are some nearby places of interest around Wendy's Vienna?
Nearby places include iCode Vienna (education), Apple Federal Credit Union - Vienna Branch (bank), and Skorpio's Maggio's Greek Family Restaurant (Greek cuisine).
How can visiting nearby locations help when going to Wendy's in Vienna?
If you're visiting iCode Vienna or Apple Federal Credit Union nearby, you can conveniently stop by Wendy's for a quick meal or coffee either before or after your visit.
Are there other dining options near Wendy's Vienna?
Yes, there are other restaurants nearby like Skorpio's Maggio's Greek Family Restaurant, Bonaroti Restaurant wine bar, and Indian restaurants such as onasadhya and Aditi Gourmet.