CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Vienna is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported issues with incorrect or missing items in their orders.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, such as stale bread and undercooked chicken.
Customer Service
The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported poor service experiences.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Atmosphere
The location is generally described as cozy and suitable for studying or casual dining, though some noted it can get crowded.
JJ
June
Jan 31, 2026
2.0
The sandwich bread is like tasteless plastic. Zero flavor and all white flour. Used to be so much better. Nd this is no place for a vegan either.
SS
Shy Shy
Jan 10, 2026
3.0
I don't know what it is about this location, but just recently, I've had to order delivery because I am recovering from a medical procedure and I can't go to that location. Whoever is checking for quality control is not doing a good job. This is like the third time that I have ordered and my order is incorrect or missing items. Frankly i'm tired of contacting their customer care and this last time they never bothered to respond to my missing item. It is fine because there are other breakfast places out here who get it right.
ML
Myung Lee
Dec 30, 2025
5.0
food was great and amazing. Customer service was excellent. I'll definitely be back!
CG
Coffee guy
Dec 19, 2025
1.0
Their chicken is UNCOOKED!
AS
Austin Sims
Dec 7, 2025
3.0
Inaccurate order tracking and wait time estimate. Orders marked as ready well before they are actually ready. Food was as expected.