Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.7
168 reviews
5 stars
85
4 stars
28
3 stars
11
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and lack of professionalism from management.
Food Quality
While some customers enjoyed the sandwiches, many expressed disappointment with the quality, including stale bread and insufficient ingredients.
Delivery Issues
Several reviews highlighted significant delays in delivery times and issues with order accuracy, indicating poor management of delivery operations.
Customer Relations
Customers noted a lack of follow-up on complaints and refunds, leading to frustration and dissatisfaction with the overall customer service experience.
- RGRowan Guthrie-GürsoyDec 14, 20255.0This is our local one that we end up ordering from every week or so. The people here are lovely and always make some of the best sandwiches (and I used to work in a different Jimmy John's). The area around is also just nice to walk around with it being the upper half of the Mosaic District Definitely going to keep getting our favourite "lazy day" dinners here for a good while
- RRRyanDec 7, 20251.0I had placed an order for pickup, drove to the restaurant, and then was told by the manager my ordered was "canceled". I asked why I didn't receive any cancelation email or phone call. The manager said I'd receive one later in the day but I never did. Very rude and unprofessional "manager".
- MNMonica NCOct 4, 20255.0Sandwiches are great. I always love me a good Pepe.
- QMQuinton McReynoldsJul 22, 20255.0Sandra amazing customer service great job