Giant Food

4.2
566 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
359 Maple Avenue East, Vienna, VA
22180, United States

Hours

Reviews

4.2
566 reviews
5 stars
292
4 stars
164
3 stars
58
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported negative experiences with management and specific employees.

Bakery Quality

The bakery, particularly Adam's creations, received high praise for quality and service, with many customers expressing satisfaction with custom orders and birthday cakes.

Store Cleanliness

The store is generally reported as clean and well-stocked, although some customers noted issues with the organization and layout.

Pricing Concerns

Several customers mentioned that prices are higher compared to other stores, leading to some dissatisfaction.

Self-Checkout Issues

Many reviews highlighted frustrations with the new self-checkout system, which has been described as cumbersome and time-consuming.
  • SD
    San Dee
    Jan 4, 2026
    3.0
    Stopped by here on New Year’s Eve to grab some last-minute drinks. It was an easy, quick stop and exactly what we needed in a pinch. We grabbed sodas and sparkling cider, and the shelves were fairly well stocked despite the holiday rush. This is definitely more of a convenience grocery stop than a place with any festive or nightlife vibe, but for quick essentials it gets the job done. Checkout was smooth, and getting in and out didn’t take long.
  • BM
    Brian BUGSY Moran
    Dec 14, 2025
    5.0
    A great store
  • SH
    Saleh Hajaya
    Dec 9, 2025
    4.0
    I lije that stire but some time i feel the prces is higher than other stores
  • AB
    Anna Berger
    Nov 15, 2025
    2.0
    I’ve been going to this Giant for years. We’ve gotten our daughters pull apart cupcakes from Adam at the bakery (so good and a wonderful experience) and holiday dinner items here. Today was a really bad experience and I’m disappointed in not only the experience outside but the response from customer service on the phone. I got a 5 gallon jug of water which is around 40lbs. I got it myself from the store and am able to put it in my car. As I’m unloading my trunk, the gentleman who was gathering the carts at the front of the store, appears right behind me. I saw him out of the corner of my eye walking in my direction, but still had a pretty far distance. I was busy trying to get bags to fit in my trunk. I thought he was going to the car corral as I was parked right next to it but as he got closer he went to my cart and picked up the jug of water. He didn’t introduce himself. He didn’t say hey would you like any help? He just went to the cart, grabbed my item and stood there. It took me a second to get my keys out and lock my car, but I didn’t feel like I was able to say oh no, I’ve got it because he already had my item in his hands. He puts it in my car, I say thank you, open my door to leave and he goes “oh, no dollar for me helping you”. In no way did I ever indicate that I needed help or wanted help and the tone that he said it was as if he was entitled to money because he chose to insert himself into my business. I called the store and let them know that happened, the lady on the phone apologized, said they would handle it, but it was very apathetic. I tip generously at restaurants and services, I realize that’s a form of income from tipping. However, what made me most uncomfortable was the way he came up to me grabbing my item along with his tone and body language after. I don’t want to come back especially with my kids. I didn’t feel like I had a chance to speak up for myself because it happened so fast. The whole experience just left me disappointed and honestly angry.
  • BR
    Breny Recinos
    Nov 11, 2025
    5.0
    The workers are so nice each time I go. I order pickup a lot— so I especially have good interactions with that team. The food selection has always been great and they’re always friendly, respectful, and apologetic if an item is out of stock or there is a longer than usual wait time. My dog also loves coming along with me.

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food in Vienna, VA?

Giant Food is open daily from 6:00 AM to 11:00 PM. On holidays, hours may vary, for example, closing earlier at 5:00 PM on November 27, 2025.

Does Giant Food offer delivery and in-store pickup options?

Yes, Giant Food provides both contactless delivery and curbside in-store pickup services.