Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
565 reviews
5 stars
293
4 stars
163
3 stars
57
2 stars
13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Bakery Service
Customers consistently praised the bakery, especially Adam, for exceptional cake designs and quick service.
Customer Service
While many reviews highlighted friendly and helpful staff, some noted issues with management and specific employees providing poor service.
Store Cleanliness
The store is generally reported as clean and well-stocked, although some customers mentioned issues with produce quality.
Self-Checkout Issues
Several customers expressed frustration with the new self-checkout system, citing it as slow and cumbersome.
Pricing Concerns
Customers noted that prices can be higher compared to other grocery stores, leading some to seek alternatives.
- ABAnna BergerNov 15, 20252.0I’ve been going to this Giant for years. We’ve gotten our daughters pull apart cupcakes from Adam at the bakery (so good and a wonderful experience) and holiday dinner items here. Today was a really bad experience and I’m disappointed in not only the experience outside but the response from customer service on the phone. I got a 5 gallon jug of water which is around 40lbs. I got it myself from the store and am able to put it in my car. As I’m unloading my trunk, the gentleman who was gathering the carts at the front of the store, appears right behind me. I saw him out of the corner of my eye walking in my direction, but still had a pretty far distance. I was busy trying to get bags to fit in my trunk. I thought he was going to the car corral as I was parked right next to it but as he got closer he went to my cart and picked up the jug of water. He didn’t introduce himself. He didn’t say hey would you like any help? He just went to the cart, grabbed my item and stood there. It took me a second to get my keys out and lock my car, but I didn’t feel like I was able to say oh no, I’ve got it because he already had my item in his hands. He puts it in my car, I say thank you, open my door to leave and he goes “oh, no dollar for me helping you”. In no way did I ever indicate that I needed help or wanted help and the tone that he said it was as if he was entitled to money because he chose to insert himself into my business. I called the store and let them know that happened, the lady on the phone apologized, said they would handle it, but it was very apathetic. I tip generously at restaurants and services, I realize that’s a form of income from tipping. However, what made me most uncomfortable was the way he came up to me grabbing my item along with his tone and body language after. I don’t want to come back especially with my kids. I didn’t feel like I had a chance to speak up for myself because it happened so fast. The whole experience just left me disappointed and honestly angry.
- BRBreny RecinosNov 11, 20255.0The workers are so nice each time I go. I order pickup a lot— so I especially have good interactions with that team. The food selection has always been great and they’re always friendly, respectful, and apologetic if an item is out of stock or there is a longer than usual wait time. My dog also loves coming along with me.
- CKCharlotte KiesOct 26, 20255.0Adam made a beautiful cake for my 3yr old! When I went to pickup, there was a mixup with the colors, but he remade the cake in time for the party. The person who took my order needs training (they had to ask me how to spell unicorn, and then the color mixup was due to them misspelling rainbow (they wrote “ranbo” but it was barely legible).
- NNNathan NguyenOct 14, 20255.0The bakery department and Adam are the best at making these breakaway cupcake cakes. Made my daughter's bday so special as she loved her Puffin.
- DNDominus NocteOct 13, 20255.0Good selection, and the self-check out speaks to you at a reasonable volume
Frequently Asked Questions About Giant Food
What are the store hours for Giant Food in Vienna, VA?
Giant Food is open daily from 6:00 AM to 11:00 PM. On holidays, hours may vary, for example, closing earlier at 5:00 PM on November 27, 2025.
Does Giant Food offer delivery and in-store pickup options?
Yes, Giant Food provides both contactless delivery and curbside in-store pickup services.
Where is Giant Food located in Vienna?
Giant Food is located at 359 Maple Avenue East, Vienna, VA 22180, USA.
How can I order groceries online from Giant Food?
You can place your online order and find coupons and loyalty rewards by visiting http://www.giantfood.com.
Is there a phone number to contact Giant Food in Vienna?
Yes, you can reach Giant Food at +1 703-281-9257.
What special services are available at Giant Food Vienna?
Giant Food offers services including Peapod grocery delivery, SCAN IT! Mobile for easy shopping, RedBox rentals, UPromise rewards, Western Union money transfers, Coinstar kiosks, and ecoATM recycling.
Are there any convenient ATM or financial services near Giant Food?
Yes, nearby financial services include Coinme, First National Bank ATM, LibertyX Bitcoin ATM, and PNC Bank.
What dining options are available near Giant Food in Vienna?
Nearby restaurants include Donatos Pizza, Chili Wok, Maplewood Grill, Le Canard, Elevation Burger, Baskin-Robbins, Big Buns, Domino's Pizza, and Popeyes® Louisiana Kitchen.
What other shopping or services are close to Giant Food?
Nearby places include Maple Avenue Shopping Center for retail, KeyMe Locksmiths for professional services, GNC for health products, and Nail Ritual for beauty and spa services.
How can I use nearby transit or landmarks to find Giant Food?
Giant Food is located near the Maple Avenue Shopping Center and other notable landmarks, making it easy to find when visiting nearby shops or restaurants on Maple Avenue East in Vienna.