Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Vienna, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
150 reviews
5 stars
79
4 stars
19
3 stars
17
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted problems with the manager's rude behavior and poor communication, particularly towards elderly customers.
Service Speed
Customers frequently reported slow service, especially during busy hours, with many orders taking longer than expected.
Order Accuracy
There were consistent complaints about incorrect orders, particularly with mobile orders, leading to customer frustration.
Food Quality
While some customers enjoyed the food and drinks, others noted issues with the freshness and quality of items like coffee and donuts.
Staff Friendliness
Despite management issues, several reviews praised the friendliness and helpfulness of the staff.
- MMMargretDec 22, 20255.0I am a regular here and I always place a mobile order. On Saturday me and my daughter walked up to see the restaurant was PACKED. I went in and saw the manager where I pick up my order. I asked what was going on and he said "someone is trying to hold a party." A party at a DUNKIN? that's insane. The manager and his team were still talking and laughing together and helping out customers even as this party was being rude. The manager was communicationg with everyone loudly because of the noise level but with the upmost respect. He made sure that everyone was served in a timely manner. I don't see how the team kept their cool with the situation that they were dealt. eventually it got to be WAY to much noise for us so we went outside. The manager noticed we were outside and brought our drinks and food out to us so we didn't have to fight the crowd. I am sorry Dunkin Vienna, that people are being so rude. KEEP UP THE GREAT WORK and Happy Holidays
- RMRay MendezDec 20, 20251.0I don't know what's wrong with new management but they've completely destroyed the quality and customer service of this location. I remember coming here in past years and having a good experience well for a dunkin.
- KRKenny RoeDec 20, 20251.0The manager that looks like he never leaves his basement besides for work, would rather call the cops on a group of elders buying coffee and having a good time than talking to the group like a civilized adult.
- LMLexi MDec 20, 20251.0Manager called the cops on my elderly grandmother’s get together of other elders and family. She’s been having this get together at this location every Saturday before Christmas since 1980. Not to mention, he waited until we all got our food to call the police to tell us to leave. We tried to ask why he called the police and he refused to speak to us.
- CGCamila GalianoDec 20, 20251.0Bad management, the workers here are nice. We had a friendly party at Dunkin we had almost every year since 1983 at this location. Unfortunately management has been bad, they didn't give us no warnings they the cops were going to be called or asked us kindly to leave the premises.
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Vienna, VA?
Dunkin' in Vienna, VA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services to customers.
What holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
What types of meals can I get at Dunkin' in Vienna?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru option at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
Can I pay with credit or debit cards at this Dunkin'?
Yes, Dunkin' accepts both credit and debit card payments.
Where can I order Dunkin' menu items online?
You can order Dunkin' items online through their official order link: http://ulink.prod.ddmprod.dunkindonuts.com/dunkin/orders/302972
What coffee shops are nearby Dunkin' in Vienna, VA?
Nearby coffee shops include FRAME Coffee Roasters and Manhattan Bagel, which also offers cafe and smoothie options.
Are there any fitness centers near Dunkin' in Vienna?
Yes, StretchLab and F45 Training gyms are close by and provide fitness classes and recreation services.
What dining options are available near Dunkin' along Maple Ave W in Vienna?
Nearby dining includes Yamachen's Sushi for Japanese cuisine, The Greek Grill for Greek food, Paisano's Pizza and Vocelli Pizza for Italian options, Dairy Queen for fast food and ice cream, and Jersey Mike's Subs for sandwiches.