Business Details
About
Mexican Restaurant
Chipotle Vienna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
461 reviews
5 stars
215
4 stars
101
3 stars
41
2 stars
30
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as overly salty dishes, small portions, and even instances of food contamination.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
Management Concerns
Several reviews mentioned a lack of effective management, with calls for better training and oversight of staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and noted positive experiences with food quality at certain times.
- JLJohn LeeOct 27, 20255.0Usual go to when we need something quick. Food is reliable and consistent. Kids usual get the carnitas since it's not spicy. Pick up is also a nice option when you're in a rush so that you can skip the line during the busy hours.
- JRJose RenojoOct 24, 20252.0Honestly I’m only writing this review because my daughter asked me to. The service was ok but the way the lady wrapped my burrito was just jaw dropping like do yall even teach workers how to wrap a burrito? Burrito was a ball and I only got rice, beans, chicken on it. I promised myself I would never go back to chipotle again because this isn’t just this store but the entire chain. Not sure what management has to do but do something.
- SNSean NOct 19, 20251.0apparently this size container is supposed to feed 6 people for catering
- MDMahsa DornajafiSep 27, 20251.0You know how once in a while you have to deal with someone who does not have an ounce of kindness and helpfulness, well, I got my dose today with this stores manager. If he reads this, I hope once you are in need of a small favor and no one would care, because I went to another store and they were so generous to help me.
- BJBradley JSep 12, 20255.0At 10pm wasn’t expecting anything crazy and my bowl is packed to the brim and so fresh wow!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Vienna?
Chipotle Mexican Grill is located at 213 Maple Ave E, Vienna, VA 22180, by Starbucks.
What are the opening hours for Chipotle Mexican Grill in Vienna?
Chipotle Vienna is open daily from 10:00 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle Mexican Grill Vienna?
Yes, you can order online for delivery or in-store pickup through Chipotle's website or app.
Does Chipotle Mexican Grill offer catering services in Vienna?
Yes, Chipotle in Vienna offers catering services for events and gatherings.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads using wholesome, responsibly sourced ingredients.
What payment methods are accepted at Chipotle Mexican Grill Vienna?
Chipotle accepts credit cards and gift cards as payment methods.
Is Chipotle Mexican Grill Vienna welcoming to the LGBTQ community?
Yes, the Vienna Chipotle location welcomes LGBTQ customers.
Are there any health food or smoothie options near Chipotle Vienna?
Yes, South Block, a health food restaurant and smoothie bar, is nearby if you're looking for additional healthy dining options.
What nearby stores can I visit after eating at Chipotle Vienna?
You can visit stores like Lacrosse Unlimited for sporting goods and fashion or the nearby AT&T Store for mobile phones and electronics after your meal.
Which cafes or dessert places are close to Chipotle Mexican Grill in Vienna?
Close to Chipotle, you can enjoy treats at Cold Stone Creamery, Crumbl - Vienna for desserts, or relax at Call Your Mother Deli, a bagel shop and coffee spot.