Ben & Jerry’s

4.2
103 reviews
Ben & Jerry's Vienna ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreBakeryCaterer
Head to our Vienna ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
136C Maple Avenue West, Vienna, VA
22180, United States

Hours

Reviews

4.2
103 reviews
5 stars
64
4 stars
16
3 stars
7
2 stars
9
1 star
7
  • AH
    Aiden Hoover
    Oct 17, 2025
    2.0
    Bad service, good ice cream. Only reason it’s not getting 1 star is because the ice cream is amazing but workers are very rude and made me wait 10 minutes
  • HA
    Harlyn Alesna
    Oct 14, 2025
    5.0
    I had such a great experience at Ben & Jerry’s thanks to Nigel! I was being super indecisive, I must’ve changed my mind at least five times 😂 but he was so patient and made me laugh it off instead of feeling awkward. He had such a great attitude and genuinely made the whole experience fun. The ice cream was amazing (as always), but Nigel’s customer service really stood out. You can tell he enjoys what he does and cares about making people’s day a little brighter. 5 stars all the way thanks, Nigel! 🍦👏
  • TK
    Tammy Ko
    Oct 12, 2025
    2.0
    Before Google corrects it - beware that the store opens on 12, not 11. Ice creams are good, it’s what it is for Ben and Jerry, but the staff has the most deadpan attitude. He doesn’t respond to questions and doesn’t talk. He just stares at you, get what you said you want, and put it in front of you. He shoots looks to almost every request. We were there for about 40 mins, and he was popping in and out, which is typical when there’s only one staff attending the whole store. But when customers came in, he didn’t even wait for them to finish reading the menu before heading back again, and several group of people had waited and left during the 40 mins we were there.
  • CB
    Cock Balls
    Oct 11, 2025
    2.0
    Cashier had a bad attitude and made me and another family wait for 7-8 minutes just to check me out for 2 pints. Only reason I’m giving 2 stars instead of 1 is because the ice cream is so damn good
  • CA
    Carlos Alfaro
    Aug 21, 2025
    5.0
    Although had an issue with opening hours, the store personnel more than made it right with us. We are thankful for their response and happy with the product !

Frequently Asked Questions About Ben & Jerry’s

What are the operating hours of Ben & Jerry's in Vienna?

Ben & Jerry's in Vienna is open from 12:00 PM to 9:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 10:00 PM on Friday and Saturday.

What ice cream flavors and products are special at this Ben & Jerry's location?

They offer euphoric Ben & Jerry's flavors served in freshly baked waffle cones, shakes, sundaes, hand-packed pints, ice cream cakes, and provide catering services.