Basic Burger is just that, Basic. Basic ingredients locally sourced for the highest quality. Basic beef is 100% Certified Angus. Basic chicken thoughtfully raised in humane cage free environments with no added hormones or antibiotics. We are proud of the word Basic. For us it's a return to quality food. Basically Delicious.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.