McDonald's

3.5
1533 reviews
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Business Details

252 Laurel Hill Rd, Verona, VA
24482, United States
(540) 248-4600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
252 Laurel Hill Rd, Verona, VA
24482, United States

Hours

Reviews

3.5
1,533 reviews
5 stars
516
4 stars
352
3 stars
302
2 stars
120
1 star
243

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale items, incorrect orders, and undercooked or overcooked food.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and frequent order mistakes.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and restrooms, with complaints about flies and dirty tables.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences, indicating inconsistency in service quality.
  • IB
    Izzy berdan
    Dec 12, 2025
    3.0
    Got nuggets. Dry and old. Not happy but in the road can’t turn around.
  • NN
    Ninnjette
    Dec 6, 2025
    1.0
    Manager was extremely nasty and rude, I don’t understand why there’s almost always a problem now there.
  • MB
    Michele My Bell
    Nov 5, 2025
    1.0
    I don't know who told McDonald's that having just a screen to interact with is better than ordering face to face at the register.... Whenever you enter one of these McDs, there's never anybody at the registers, and you have to use the kiosk to order. It seems that the employees are more focused on the drive-in customers then they are of the customers that are inside the building. Just to order a couple of sandwiches takes a seemingly long time, yet you can watch the orders being completed and handed off to the drivers while you're waiting.... Does not seem like a good system to me and we really don't want to patronize this kind of business model. We will make sure to go to Chick-fil-A, where the employees are super friendly and happy to see their customers.
  • LB
    Lu Binz
    Oct 20, 2025
    3.0
    Really? With the price of food these days and I receive this! A 1/3rd of a piece of cheese on my fish sandwich.
  • HH
    H
    Oct 11, 2025
    5.0
    Went through the drive through this morning right at 10:50am and was greeted by a young man who had the most vibrant and beautiful spirit. Definitely hope his joy spreads throughout and i pray this man stays as he made my morning just by his happiness and smile.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 252 Laurel Hill Rd, Verona, VA?

McDonald's at 252 Laurel Hill Rd, Verona, VA is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 5:30 AM to 11:00 PM on Sunday.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.