Arby's

3.3
83 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
18 Lodge Lane, Verona, VA
24482, United States

Hours

Reviews

3.3
83 reviews
5 stars
33
4 stars
15
3 stars
5
2 stars
6
1 star
24
  • SA
    Sandra Akyuz
    Nov 1, 2025
    2.0
    Used grub hub to place the online order. I arrived before the time given for the good to be prepared and it was ready to go. I want that hungry so I ordered a kids meal. The slider was fine, the applesauce was prepackaged. I had saved the milk to put in my coffee the following day but the bottle had already been opened! I had to throw it away. This is unacceptable!
  • RW
    Randy Wheeler
    Oct 16, 2025
    1.0
    Better off to drive to another Arby's or just another restaurant. Went through the drive thru ordered at 5:22 p.m. got food at 5:37. Ordered Double Beef and Cheddar and large curly fries. Fries were cold and was only half full, sandwich was cold. Both ended up in the trash. Second time I have had problems with this location. If I could give negative stars, I would!!!
  • AD
    Ashley Davis
    Oct 16, 2025
    1.0
    I went to drive-through and the person that took my order name was Josh. He is a part-time manager, and he said that my order would be cheaper if I order the combo. I end up ordering the combo when I got to the window he rang my order up wrong I told him that I wanted mozzarella sticks instead of curly fries when I tasted my steak bowl my food was cold so I gave him the food back and I told him that the food was cold and that I wanted a refund he told me that they do not give out refund that he would give me two cards for a free meal and another card for a free, small drink and a free small fry I said I do not want that. He slammed the drive-through window in my face. I said can I speak to the manager? He yelled at me and said I am the manager. I said OK I would like a refund so he gave me the two cards and gave me a number to call to get a refund that he could not give it to me out of his register. He was very rude and disrespectful for no reason I end up calling the one 800 number to talk to somebody and then I had got a email from the general manager for me to come back up there the next day just to get my money back. I would never go to this Arby’s ever again their part-time manager, Josh is very rude I did not like that. He yelled at me and slammed the drive-through window in my face when I was trying to explain to him why I was giving him the food back.
  • RP
    Rich P
    Oct 12, 2025
    5.0
    Awesome service and food.... and everyone was super polite.
  • DD
    Dan
    Oct 10, 2025
    5.0
    This Arbys should be the model location for the others in the arby family. The young lady working the window was sweet and of course i have to recommend the white cheddar mac n cheese. On point here for sure