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Arby's

3.3
(85 reviews)

Business Details

18 Lodge Lane, Verona, VA
24482, United States
(540) 490-4555

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
18 Lodge Lane, Verona, VA
24482, United States

Hours

Reviews

3.3
85 reviews
5 stars
33
4 stars
16
3 stars
5
2 stars
6
1 star
25
  • RP
    Richard Parkinson
    2 days ago
    4.0
    Nice change of pace for a fast food restaurant. Employees are excellent and provide great customer service. The food is good as one would expect of Arby's.
  • SS
    Scoby Samantha
    Feb 15, 2026
    1.0
    Leah at register did not listen to what my order was supposed to be. Rang us up for wrong items and did nothing to fix it. Boyfriend had to then ask for drinks as they were already supposed to be included, and made him pay. Don’t come here!
  • SA
    Sandra Akyuz
    Nov 1, 2025
    2.0
    Used grub hub to place the online order. I arrived before the time given for the good to be prepared and it was ready to go. I want that hungry so I ordered a kids meal. The slider was fine, the applesauce was prepackaged. I had saved the milk to put in my coffee the following day but the bottle had already been opened! I had to throw it away. This is unacceptable!
  • RW
    Randy Wheeler
    Oct 16, 2025
    1.0
    Better off to drive to another Arby's or just another restaurant. Went through the drive thru ordered at 5:22 p.m. got food at 5:37. Ordered Double Beef and Cheddar and large curly fries. Fries were cold and was only half full, sandwich was cold. Both ended up in the trash. Second time I have had problems with this location. If I could give negative stars, I would!!!
  • AD
    Ashley Davis
    Oct 16, 2025
    1.0
    I went to drive-through and the person that took my order name was Josh. He is a part-time manager, and he said that my order would be cheaper if I order the combo. I end up ordering the combo when I got to the window he rang my order up wrong I told him that I wanted mozzarella sticks instead of curly fries when I tasted my steak bowl my food was cold so I gave him the food back and I told him that the food was cold and that I wanted a refund he told me that they do not give out refund that he would give me two cards for a free meal and another card for a free, small drink and a free small fry I said I do not want that. He slammed the drive-through window in my face. I said can I speak to the manager? He yelled at me and said I am the manager. I said OK I would like a refund so he gave me the two cards and gave me a number to call to get a refund that he could not give it to me out of his register. He was very rude and disrespectful for no reason I end up calling the one 800 number to talk to somebody and then I had got a email from the general manager for me to come back up there the next day just to get my money back. I would never go to this Arby’s ever again their part-time manager, Josh is very rude I did not like that. He yelled at me and slammed the drive-through window in my face when I was trying to explain to him why I was giving him the food back.

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Certified March 01, 2026Yext Knowledge Graph
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