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McDonald's

3.4
(769 reviews)

Business Details

18607 Riverside Dr, Vansant, VA
24656, United States
(276) 935-4652
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18607 Riverside Dr, Vansant, VA
24656, United States

Hours

Reviews

3.4
769 reviews
5 stars
259
4 stars
153
3 stars
154
2 stars
70
1 star
133

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently mentioned slow service, particularly in the drive-thru.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant and restrooms.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold and poorly prepared items.

Staff Behavior

Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • JO
    JDawg & Optics
    Feb 12, 2026
    1.0
    Went last night and the lobby was disgustingly dirty our food was cold then today they was extremely rude no common manners at all and I legit had to flurry my own McFlurry because they didn’t mix it AT ALL… payed 4$ and some change for something half done?!?! This McDonald’s is a joke.
  • JS
    Jamie Stookey
    Jan 6, 2026
    1.0
    Place smells horrible and food quality has decreased from subpar.
  • JJ
    James
    Nov 26, 2025
    5.0
    Great
  • RL
    Ronnie Ray Lester
    Nov 23, 2025
    1.0
    These is the worst McDonald's I have ever been to me and my family stop to eat waited so long on our food to be called to come pick it up at the corner it was cold why watching them worry about take out orders or window orders before our order these is happened servel times my wife stopped a few minutes ago and got use something fast for dinner and my mcrib sandwich was on a hamburger bun it was so sloppy in the box you could not eat it and the fries were spilled all out in the bag and when I got them all out it was not even a small order in a large box so I think me and my family just start to go to a different McDonald's
  • CC
    Christina Clevinger
    Nov 22, 2025
    1.0
    They forgot to give me my pancakes for my big breakfast and when I called the phone number on here it was not in service was already at work so I couldn’t go back and get it very sad and unsatisfied

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Vansant, VA?

McDonald's in Vansant, VA, is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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