McDonald's

3.4
762 reviews
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Business Details

18607 Riverside Dr, Vansant, VA
24656, United States
(276) 935-4652
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18607 Riverside Dr, Vansant, VA
24656, United States

Hours

Reviews

3.4
762 reviews
5 stars
256
4 stars
152
3 stars
154
2 stars
70
1 star
130

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and poorly prepared food.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and overall lack of cleanliness in the restaurant.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items.
  • RL
    Ronnie Ray Lester
    1 day ago
    1.0
    These is the worst McDonald's I have ever been to me and my family stop to eat waited so long on our food to be called to come pick it up at the corner it was cold why watching them worry about take out orders or window orders before our order these is happened servel times my wife stopped a few minutes ago and got use something fast for dinner and my mcrib sandwich was on a hamburger bun it was so sloppy in the box you could not eat it and the fries were spilled all out in the bag and when I got them all out it was not even a small order in a large box so I think me and my family just start to go to a different McDonald's
  • CC
    Christina Clevinger
    2 days ago
    1.0
    They forgot to give me my pancakes for my big breakfast and when I called the phone number on here it was not in service was already at work so I couldn’t go back and get it very sad and unsatisfied
  • BW
    Bernice Webb
    Oct 29, 2025
    2.0
    I ordered chicken tenders, fries, and a smoothie. The chicken wasn't cooked thoroughly. Whatever they use to bread the chicken was the worse I had ever tasted. The fries tasted like they were cooked in day old oil. Just awful.
  • SD
    Shonna Dotson
    Oct 29, 2025
    2.0
    Never get my order right, always missing food or items or occasionally I have got more items that ordered or wrong order altogether. I always check bag now before I leave, don't care how busy they are. I have made my visits less and less here in last year.
  • TL
    Tyler Looney
    Oct 28, 2025
    2.0
    Honestly do not believe my order has been correct more than once or twice in the last eight months. Pretty rough, food is usually cold too. Think it’s time to switch to Dairy Queen.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Vansant, VA?

McDonald's in Vansant, VA, is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.