Taco Bell

3.6
896 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2700 Lee Highway South in Troutville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2700 Lee Highway South, Troutville, VA
24175, United States

Hours

Reviews

3.6
896 reviews
5 stars
343
4 stars
202
3 stars
133
2 stars
77
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, indicating a consistent problem with customer service.

Food Quality

While some customers praised the food as good and fresh, many reported issues with incorrect orders, poorly prepared items, and inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, suggesting a need for improved cleanliness standards.

Staffing Problems

Frequent mentions of understaffing and closed dining areas contributed to long wait times and poor service experiences.
  • CM
    Chase Mustafa
    Dec 26, 2025
    1.0
    It's taco bell so you don't expect alot. Sure. But check the attitude. Girl was arguing with another girl and couldn't even get an order in. Then act mad at me for getting the order wrong.... four damn times because you're still being with the other girl. And i get this is a one off except that they are always always always so slow and always always always have an attitude
  • JT
    Jean Tozar
    Dec 3, 2025
    1.0
    Called to advise of rancid oil used in our Taco pizzas. Girl who said "she dont have to give me her name" but said she was the General Manager hung up on me several times. Hardle Taco Bell standards...
  • JG
    Jessica Gooding
    Nov 7, 2025
    1.0
    Twice I’ve gone to this location rather than the one on Hershberger because it’s actually closer to me. Both times my order was wrong and when I let them know (very nicely) all the staff just started making drama and being dramatic and arguing. It’s a bunch of high school kids which is fine but they’re rude and inappropriate. Left the drive thru window open while they bad mouthed me when I wasn’t the one who made the mistake. Won’t go back to this location again.
  • CM
    Christian Michael
    Nov 3, 2025
    3.0
    Ordered on the app, and they didn’t everything we paid for. We made an “ASAP” pickup order on the app during a roadtrip. Drove up 31 minutes later and I believe that’s when they started making it. There was no one else in the drive through and it wasn’t crowded. Not sure why you have a mobile app…
  • RH
    R H
    Oct 20, 2025
    1.0
    This is a bad location and has been for a while. They are slow and a lot of the time they give way less meat than they should. Got a crunchwrap from them yesterday and it was paper thin. They messed up the order even though it was only a couple items. I have given this location a few chances but had to post a review after my order was so bad. Visited mid-day Sunday Oct. 19.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 2700 Lee Highway South in Troutville?

Taco Bell at 2700 Lee Highway South is open daily from 9:00 AM to 2:00 AM, including the drive-through service.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available from 9:00 AM to 2:00 AM every day.