Taco Bell

3.6
894 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2700 Lee Highway South in Troutville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2700 Lee Highway South, Troutville, VA
24175, United States

Hours

Reviews

3.6
894 reviews
5 stars
343
4 stars
202
3 stars
133
2 stars
77
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, with many expressing frustration over the lack of staff and management.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in preparation, such as missing ingredients and poorly assembled items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and unprofessionalism.

Accessibility

The dining room was often closed, limiting customer access and causing inconvenience, particularly for those needing to use restrooms.
  • JG
    Jessica Gooding
    Nov 7, 2025
    1.0
    Twice I’ve gone to this location rather than the one on Hershberger because it’s actually closer to me. Both times my order was wrong and when I let them know (very nicely) all the staff just started making drama and being dramatic and arguing. It’s a bunch of high school kids which is fine but they’re rude and inappropriate. Left the drive thru window open while they bad mouthed me when I wasn’t the one who made the mistake. Won’t go back to this location again.
  • CM
    Christian Michael
    Nov 3, 2025
    3.0
    Ordered on the app, and they didn’t everything we paid for. We made an “ASAP” pickup order on the app during a roadtrip. Drove up 31 minutes later and I believe that’s when they started making it. There was no one else in the drive through and it wasn’t crowded. Not sure why you have a mobile app…
  • RH
    R H
    Oct 20, 2025
    1.0
    This is a bad location and has been for a while. They are slow and a lot of the time they give way less meat than they should. Got a crunchwrap from them yesterday and it was paper thin. They messed up the order even though it was only a couple items. I have given this location a few chances but had to post a review after my order was so bad. Visited mid-day Sunday Oct. 19.
  • HP
    Haille Pettersen
    Oct 3, 2025
    5.0
    Man they smashed it today. We got 2 boxes, different sized drinks, and they loaded those boxes up with napkins and the sauces we ordered. Everything was made super well. 10/10
  • LB
    Lauren B
    Sep 16, 2025
    2.0
    This is a taco bell basically in the middle of nowhere so I didnt have too high expectations. We stopped on our long road trip. It wasn't difficult to get to which is nice. The bathroom was not the worse I've ever seen but not great. Only one stall was operable and it was not the handicapped one. Im on crutches with a boot so it was pretty tight getting into the stall. There was also puddles of water on the floor which is also dangerous on crutches. There were no paper towels, only a hand dryer so we couldn't clean it up. You can only order on a kiosk which was slow and annoying. It took 15 minutes to just place the order for the food. They have no steak options here which made the person in our party who wanted a steak burrito sad. Otherwise the food wasn't bad. I was pretty excited to see they had cool ranch tacos, which I haven't seen in a few years. When we got our food it was missing the drinks and it was really hard to get someones attention to ask for them. The one lady was polite when handing us the drinks. But there was another girl on her phone most of the time I saw here. If you're just doing drive through this isn't a bad stop. But if you want to stop, stretch your legs and go to the bathroom keep going if you can and find another place.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 2700 Lee Highway South in Troutville?

Taco Bell at 2700 Lee Highway South is open daily from 9:00 AM to 2:00 AM, including the drive-through service.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available from 9:00 AM to 2:00 AM every day.