Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toano Subway® Restaurant at 9220 Old Stage Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
218 reviews
5 stars
96
4 stars
31
3 stars
33
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing stale bread, lack of fresh ingredients, and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary practices among staff.
Speed of Service
Service speed was frequently criticized, with reports of long wait times and slow service despite multiple employees being present.
Management Issues
There are concerns about management and training, with multiple customers noting a lack of organization and inadequate staffing.
- TTTaylorjt4Nov 5, 20255.0Clean store, great customer service!
- SHSam HillSep 20, 20251.0Went in looking for a normal Subway sandwich and what I got was disappointing to say the least. The people behind the counter had no clue what they were doing and seemed to not even know which meat was which. I ordered an Itallian sub, and the bread was stale and flat. It was sloppily thrown together by incompetent employees and overall was a very disappointing experience.
- JRJustin RomeroSep 6, 20255.0i've been at home injured and finally wanted something nice to eat I didn't have to cook so I came here cause it's close the staff treated me amazingly made sure to help me get my straw and lid on and asked me if I needed any other help. And they made my sandwich exactly how I asked them too even though I'm picky, The two young ladies who were working at 1 o'clock on 9/6/25 Were amazingly friendly, I haven't even had Subway in years because I used to work at one, This experience was so nice I would be willing to come back soon.
- CPcrystal powellJun 24, 20251.0I just went to subway for lunch and ordered a 6 inch Philly. The girl literally just threw it together, split the stale bread all the way in half so everything fell out and I threw half of it in the trash. Sooooo disappointed and will not eat at this particular establishment again. SUBWAY DO BETTER!!!! Train your people correctly and you wouldn’t have such bad reviews!
- KLKaylee LockhartMay 31, 20251.0On a roadtrip for vacation, decided to stop here for lunch. The workers were absolutely disrespectful, snappy, and rude. Whatever you do don’t stop here for a sub. My bread was also MOLDY. Absolutely DISGUSTING AND THE CUSTOMER SERVICE SUCKED.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 9220 Old Stage Road, Toano, VA?
Subway is open daily from 8:00 AM to 9:00 PM.
Does Subway in Toano offer curbside pickup and delivery services?
Yes, this location offers both curbside pickup and delivery options for your convenience.
Can I dine in at the Subway restaurant in Toano?
Yes, the Subway restaurant provides dine-in services along with takeout.
What meals are served at this Subway location?
Subway serves breakfast, lunch, and dinner.
Does Subway in Toano offer catering services?
Yes, catering services are available at this Subway location to assist with your event needs.
Where is Subway located in Toano, Virginia?
Subway is located at 9220 Old Stage Road, James City, Toano, VA 23168.
How can I access the menu or place an order online for Subway at Toano?
You can view the menu and place your order online through https://subway.com/en-us/restaurant/47177-0/menu.
What nearby places can I visit close to Subway at 9220 Old Stage Road?
Nearby places include Star Express gas stations, Cinnabon bakery and coffee shops, and Sbarro fast food restaurants, perfect for grabbing snacks or coffee before or after your meal.
Are there convenient gas stations near the Subway restaurant in Toano?
Yes, nearby gas stations include Star Express, Sunoco, Toano Shell, and Shell, making it easy to fuel up during your visit.
What recreational spots are near Subway in Toano?
You can visit Upper County Park, which offers a swimming pool and park facilities, ideal for relaxation before or after dining.