Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor service, with some experiencing rude staff interactions.
Cleanliness
Many reviews highlighted dirty restrooms and unclean dining areas, contributing to a negative dining experience.
Food Quality
Customers frequently complained about cold, poorly prepared food, including incorrect items and unsatisfactory taste.
Staff Behavior
Several reviews noted unprofessional behavior among staff, including loud arguments and a lack of customer focus.
Mixed Experiences
While some customers had positive experiences with friendly staff and clean locations, these were overshadowed by the overall negative feedback.
LE
Lindsay Eaves
5 days ago
4.0
Im gonna be honest..mcdonalds usually is last on my list next to WaWa for places that I will avoid eating at ever if I can help it. The food is just gross 90% of the time and now it costs $30 for 2 meals there. However yesterday we ran out to take care of some errands and I was starving and trying to be budget conscious decided mcdonalds would be the cheapest fastfood options and I haven't eaten it in months so it seemed like an ok option. I will say out of all the mcdonalds locations simply here in Williamsburg alone this location seems to be the best. They consistently get things right (they did forget a 10pc nugget but thankfully we caught that it wasn't in the bag before we left the drive thru) the food is always fresh and hot, the staff seems friendly enough and also seems to do their job pretty well with little to no errors any time ive ordered...yesterday's food didnt disappoint as usual.which is why I wanted to leave a review. Please keep up the consistently fresh food and quick service. This will always be my go to mickey d's on the rare occasions I do get a craving for some nuggies and fresh MCDONALD'S fries!!
JD
Ju dah
Jan 4, 2026
5.0
Good service. Clean bathroom. Good food.
CA
Corey Ard
Dec 17, 2025
1.0
Today was my last straw. I waited 20 minutes for my food and the entire surrounding smelled like weed. The smell hits like a skunk as soon as they open the windows and as I waiting for my food I was forced to just sit in a car that smelled like half baked kush... I got home and the ice in my drink STILL smells like weed. Its disgusting. Hell man, I feel like I'd fail a drug test just by passing by!
Update. The next day I woke up with food poisoning and had to have two IVs of fluids this McDonald's caused me to lose.
CB
Catie Burnett
Nov 26, 2025
1.0
If I could give this McDonalds a 0 star rating, it would have earned it 50 times over. Unfortunately, this is the only fast food place in our area, so now I make a 30 minute drive to Williamsburg when we want McDonalds. I thought I would give Giaimo’s McDonalds a try today and after an hour of me waiting curbside, they cleared my order, as if they fulfilled it. The incompetency of this establishment is astounding. This goes so far beyond poor management. I will never give any of his establishments business again.
EM
Ella Mcguire
Nov 23, 2025
1.0
Honestly the need a new general manager all together. They can't keep staffed. The employees aren't trained properly. Bathrooms are disgusting. Food isn't being prepared properly. Sounds to me like a management problem.