McDonald's

2.9
1209 reviews
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Business Details

9193 Barhamsville Rd, Toano, VA
23168, United States
(757) 794-3037
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9193 Barhamsville Rd, Toano, VA
23168, United States

Hours

Reviews

2.9
1,209 reviews
5 stars
332
4 stars
170
3 stars
182
2 stars
133
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted dirty restrooms and unclean dining areas, with some noting a lack of attention to hygiene.

Food Quality

Several customers complained about cold, poorly prepared food, including overcooked fries and incorrect orders.

Staff Attitude

While some employees received praise for their friendliness, many reviews mentioned unprofessional behavior and poor management.

Operational Issues

Customers noted frequent issues with the drive-thru, including early closures and lack of service during operating hours.
  • AM
    Amy Miranda
    1 day ago
    5.0
    I think the workers here were doing an incredible job keeping up with a very very busy breakfast rush. Despite an exorbitant amount of patrons in the establishment, my order came out fast, warm, and with excellent customer service. I was disheartened by the general attitude of other patrons in the establishment, particularly due to misplaced impatience. Standing at the counter and constantly asking “is my order ready yet” - doesn’t make anything move faster. In fact, between the endless drive thru queue and pick up orders, the employees were already working at a break neck pace. I hope that future patrons remember to show some respect and empathy for the employees working tirelessly on a weekend morning so that they can have a hot meal.
  • EM
    Ella Mcguire
    1 day ago
    1.0
    Honestly the need a new general manager all together. They can't keep staffed. The employees aren't trained properly. Bathrooms are disgusting. Food isn't being prepared properly. Sounds to me like a management problem.
  • CL
    Cyle Langenhennig
    Nov 9, 2025
    5.0
    Good McDonald's, sometimes it gets overrun with people because it's near the interstate, i-64 exit 227.
  • JS
    Jeremy Sutton
    Nov 9, 2025
    1.0
    This is the second time they haven't put my kids nuggets in the bag. I called and they offered me free nuggets the next time I come in. You mean the nuggets I paid for are going to be free. That isn't free because I already paid for them.
  • MP
    Mandy P
    Nov 4, 2025
    4.0
    I've been here several times and overall it's pretty good but I did come one time two weeks ago and they got my order wrong after telling it to them several times. But it had never happened before or since so I just go to a different McDonald's it's not a big deal but it's pretty expensive when you don't get what you ask for.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 9193 Barhamsville Rd, Toano, VA?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.