McDonald's

3.7
930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Rt 360/17 Essex Square, Tappahannock, VA
22560, United States

Hours

Reviews

3.7
930 reviews
5 stars
351
4 stars
230
3 stars
168
2 stars
63
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with incorrect orders, cold food, and poor food preparation.

Customer Service

While some employees were praised for being friendly and helpful, many reviews highlighted poor service, including rude staff and long wait times.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unpleasant odors in the dining area.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete.

Drive-Thru Efficiency

The drive-thru service was noted as slow and often chaotic, with long wait times reported.
  • KD
    Kaleb Davis
    Sep 12, 2025
    1.0
    Got food for my niece and nephew. Found a roach UNDER the lid of my nephew's drink. All I have to say is disgusting and will not be coming back again.
  • EW
    Eli Wathen
    Sep 1, 2025
    1.0
    I'm so appalled by this McDonald's because every time, and I'm not exaggerating, it's every time they find a way to forget something, and you know what's the worst part? They forget about my food. If the whole family gets 3 mediums and a 7-year-old gets a Happy Meal, and then you get a large, they will find a way to forget something. This happened today, so they ordered 3 mediums and the 7-year-old a Happy Meal, and I got a large, and they forgot my large. The craziest part is this wasn't even their first time, because a while ago I ordered a large and a 10-piece, and I don't know what they ordered, and surprise, surprise, they forgot my large fry and my chicken nuggets. We gave this McDonald's too many chances, so I'm done with this McDonald's, and whoever was our person, they need to get fired immediately.
  • KM
    K Moss
    Aug 6, 2025
    2.0
    The last few times I have visited the food has really not been worth eating , however the employees have always been friendly.
  • AC
    April Clark
    Jul 21, 2025
    4.0
    My kids enjoy it as a treat day. I’m a drive thru girlie so I can’t speak on the indoor atmosphere. The young girls that work in there are always friendly, upbeat, and polite. So I make sure I provide the same to them! Customer service at a fast food joint is never easy, but for the most part, they do a good job keeping up with demand.
  • TV
    Tasha VISH
    Jul 6, 2025
    2.0
    Плохой запах, не чисто. Туалеты грязные. На картинке понравился бургер, и он был с огурчиками... Когда я получила его, я нашла лишь маленький один 😄 Видимо они закончились или это экономия маринованных огурчиков.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Tappahannock, VA?

McDonald's in Tappahannock is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 10:50 PM Monday through Thursday, Saturday, and Sunday; and starts at 5:30 AM on Fridays, ending at 10:50 PM every day.