At Wendy’s in Suffolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Suffolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Several customers reported receiving cold or overcooked food, with complaints about incorrect orders and missing items.
Operational Issues
Frequent mentions of the lobby being closed, long wait times, and inconsistent hours of operation contributed to customer frustration.
Cleanliness
Some reviews noted unsanitary conditions, including flies and a messy kitchen, impacting the overall dining experience.
KF
Kristy Faller
5 days ago
1.0
They need to fix their parking lot. It's a new building and lot and yet there are huge CRATERS between the lot of Wendy's and Taco Bell. Pretty sure this is what broke my girls' cv axle on her car.
KC
Krystle Cahoon
Jan 15, 2026
1.0
Employees here are rude. None of them have any business working in the food industry. Avoid this location .
CF
C France
Nov 20, 2025
2.0
Horrible attitudes, acts as if the customer is doing them a favor vs. them doing their job. No thanks
MB
Meshel Bussey
Nov 2, 2025
1.0
Just stopped by this Wendys on a road trip visiting home and got eight nuggets kids meals and they didn't give us our sauce at all. It took 40min to get the food, employees were standing around laughing and giggling with a backed up drive thru of four cars and multiple customers standing in the lobby line. When they didn't give us our sauce and we had to go back in to ask for it, they tried to charge us for it!!! As opposed to what?! Putting it in our bag the way they're supposed to for FREE?! No way....multiple customers had to back my husband up and tell them we shouldn't have to pay and to just give us the sauce. On top of that we had waited all that long time for our food for it to come out lukewarm and old. NEVER AGAIN. Please don't waste your hard earned money here folks. We all deserve better.
AE
Abe Egley
Oct 31, 2025
1.0
I got a large Frosty Pop-Tart paid extra for extra Pop-Tart for a $1.50 more I saw her put one scoop in this is the same amount that goes in a regular I asked her did you put extra in here and she said yes. The Pop-Tart is directly on top of the machine and I can saw her put only 1 scoop in and then lied to my face.