Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers received cold or overcooked items, while others praised the freshness and taste.
Service Issues
Frequent complaints about rude staff, poor customer service, and long wait times, particularly during drive-thru.
Management Problems
Numerous reviews highlight poor management and lack of staff training, leading to repeated order mistakes and customer dissatisfaction.
Inconsistent Experience
Customer experiences vary significantly depending on the staff working, with some reporting excellent service and others experiencing neglect.
Lobby Accessibility
The lobby is often reported as closed, forcing customers to use the drive-thru, which has led to frustration.
MB
Meshel Bussey
Nov 2, 2025
1.0
Just stopped by this Wendys on a road trip visiting home and got eight nuggets kids meals and they didn't give us our sauce at all. It took 40min to get the food, employees were standing around laughing and giggling with a backed up drive thru of four cars and multiple customers standing in the lobby line. When they didn't give us our sauce and we had to go back in to ask for it, they tried to charge us for it!!! As opposed to what?! Putting it in our bag the way they're supposed to for FREE?! No way....multiple customers had to back my husband up and tell them we shouldn't have to pay and to just give us the sauce. On top of that we had waited all that long time for our food for it to come out lukewarm and old. NEVER AGAIN. Please don't waste your hard earned money here folks. We all deserve better.
AE
Abe Egley
Oct 31, 2025
1.0
I got a large Frosty Pop-Tart paid extra for extra Pop-Tart for a $1.50 more I saw her put one scoop in this is the same amount that goes in a regular I asked her did you put extra in here and she said yes. The Pop-Tart is directly on top of the machine and I can saw her put only 1 scoop in and then lied to my face.
SM
Steven McCombs
Oct 31, 2025
1.0
When ordering breakfast for my family of 5, after the 3rd item was placed for order the worker replied with “oh my gosh, what else” with an attitude of in convenience. Not the first time having customer service issues here.
LL
Lynn.Aisha1776
Aug 14, 2025
5.0
I can't speak on service or atmosphere because I placed a To-Go order. But the food was fresh and hot.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Suffolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Suffolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 935-5644.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1519 Holland Wendy’s serve breakfast?
Yes, this Wendy’s location in Suffolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1519 Holland Rd still open?
Yes! This Wendy's location is committed to serving quality food every single day and remains open.
What are the drive-through hours for Wendy's at 1519 Holland Rd?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Suffolk, VA location, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order via the Wendy's mobile app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's 1519 Holland Rd?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition details can be found on order.wendys.com or via the mobile app by selecting your location and menu items.
How do I contact this Wendy's location for questions or feedback?
Call (757) 935-5644 directly or reach out to Wendy's Customer Care via their Contact page or at 888-624-8140.
Are there nearby fast food competitors to this Wendy's?
Yes, nearby competitors include Burger King, Taco Bell, McDonald's, Subway, Arby's, and Hardee's, offering various fast food options close by.
What nearby amenities can customers visit before or after dining at Wendy's?
Customers can visit nearby places like Al Forno Pizzeria for pizza, or stop by Wawa and Rite Aid for convenience shopping and pharmacy services.
Are there hotels close to Wendy's at 1519 Holland Rd for travelers?
Yes, nearby hotels include Brentwood Inn and Suites, Knights Inn Suffolk, and Days Inn Suffolk, making it convenient for travelers to visit Wendy's.