Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,046 reviews
5 stars
317
4 stars
260
3 stars
178
2 stars
100
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Temperature
Many customers reported receiving cold or stale food, indicating issues with food preparation and freshness.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, suggesting a lack of attention to detail.
Staff Attitude
Customers expressed dissatisfaction with the attitude of employees, describing them as apathetic or unfriendly.
- SASam ArmstrongNov 4, 20251.0Worst customer service ever. I went inside and asked if I could pick up my order there instead of the drive thru because the line was very long. They told me no. Not sure why because any other place won't care where you pick it up. I told them I was just going to cancel my order then and she said OK. Young kids who work here dont care about customer service or cleanliness. Place was a wreck inside anyway. Never going to this wendys again and will rethink about going to any wendys in the future because of how rude they allow the staff to be to their customers.
- LCLila ColeSep 19, 20251.0Awful service. Girl on the mic couldn't stop laughing for some reason and cut me off when I asked for sauces. When I repeated myself to ask, she cut me off again to tell me my total. I assumed she heard me. Nope. No sauces in bag, nor utensils. Food is fine.
- JDJoanne DelaquilaSep 13, 20255.0Good
- CPChase PooleSep 12, 20251.0Drive through order at 11pm so can’t expect too much but when I get home and check the bag about 3 mins after getting it and the patties on both of our burgers were cool to the touch like they where cooked several hours earlier and not even out under a heater anytime recently . None of the cheese was melted to so I think this was something that was all prepped hours before and when I came to order they put all of these cold precooked items together to make our meals . Only positive is that one of the burgers we asked for only cheese and ketchup and that’s what we got.
- BSBruce ScheidemantleAug 10, 20251.0I couldn’t give the service or atmosphere even 1 star. Gross gross gross! When you walk in you are immediately overwhelmed with a foul stench! The floor is sticky and unswept. Every single table is empty and unclean - sticky with sauce stains. The fountain machine is a biohazard. We chose to sit in our vehicles in the hot sun to eat which was the best (and only option). The kitchen was gross and had 3 associates standing around scrolling on the cell phones. We weren’t greeted or thanked for our business . Do not eat here but if you are desperate and choose to eat here wear a biohazard suit. We DO NOT recommend this place.
Frequently Asked Questions About Wendy's
Is 6251 College Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Suffolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Suffolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 483-5071.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 6251 College Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Suffolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 6251 College Drive in Suffolk, VA currently open?
Yes, Wendy's at this location is currently open and committed to serving quality food every day.
What are the drive-thru hours at this Wendy's location?
Drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast, including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food via the Wendy's app, their website, or at the restaurant for dine-in, drive-thru, or delivery where available.
What payment methods are accepted at the Wendy's on College Drive?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does this Wendy's location offer delivery and takeout?
Yes, the location offers delivery and takeout services in addition to dine-in and drive-thru.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant on nutrition posters.
What nearby restaurants can I visit before or after dining at Wendy's on College Drive?
Nearby restaurants include Everbowl for healthy options, America’s Best Wings, Applebee’s Grill + Bar, Ruby Tuesday, Gran Rodeo Mexican Restaurant, Nana Sushi, Firehouse Subs, Chipotle Mexican Grill, Jersey Mike’s Subs, and Charleys Cheesesteaks & Wings.
Are there nearby stores for shopping or services around Wendy's College Drive?
Yes, nearby stores include RadioShack, Mattress Firm, Payless ShoeSource, Verizon, Victra — Verizon Authorized Retailer, Batteries Plus Bulbs, GameStop, Bonds Fine Cigar Shoppe, Hallmark, and Verizon Wireless.
What beauty and health services are near Wendy's on College Drive?
Nearby beauty and health services include Suffolk Complete Dental Care, Custom Nails, Hair Cuttery, Euro Nails & Spa, and KeyMe Locksmiths for professional services.